Collision repair service near Jersey City, NJ

Our experience with North Star Collision was no less than wonderful. They are very friendly and experts in their work. My mom and I have lived in Lynbrook since 1947 and we HIGHLY RECOMMEND them. They made her Volvo look like BRAND NEW again!!! Thanks to you all at North Star. Pam and Serafina M.

I have used many shops over the years but now I will only go to Rice's - they are always fair, they know what they are doing, and maybe most importantly: honest! Truly exceptional - definitely recommended!

So your car was in an accident, go to Reilly’s Auto Collision (140 Cherry Valley Ave West Hempstead, NY 11552), IF YOU WANT TO BE LIED TO AND HAVE THE WORST EXPERIENCE EVER. The owner MARK’s wife PIERA is the biggest B-tch I have ever met. And when push comes to shove MARK will also show his true colors. I asked for my brand new car to be given replacement parts and was told that “of course it would”. In the end I took it to my mechanic and found out that the parts were repaired even thought the insurance estimate indicated replacement parts and over 30 hours of labor, secondary to replacing vs repairing. Well I filed a complaint with the better business bureau and with the DMV. Reilly’s Auto Collision shouldn't get 1 star... DO NOT GO THERE.

Excellent business. Excellent customer service. My Tesla Model 3 was a wreck. To be honest, I was expecting to get a car that was "repaired" and was expecting to see signs of a previous accident even after repair.... there was glass literally in every corner. Nope. What I got was what looked like a brand new car. Looked brand new inside and out. Even had that new car smell. it was like driving my Tesla off the dealer's lot. there was not a single visible blemish from the (literally) hundreds of thousands of pieces of glass that littered the leather seats and everything else. The glass even got under the window controls, in the vents, EVERYWHERE. I have no clue how they got that out of there. Either alot of patience, or some kind of vacuum from the future. probably the former. Either way, they somehow got every piece of glass out of that car without leaving a single scratch on the leather or anywhere else for that matter. Big shout out to Edgar who is patient like no one I've met before and responded to my text messages at all hours of the night. Big shout out to Matthew who replied to my one million questions via email. Big shout out to Bridget at the front desk who was so helpful in coordinating transportation of my car and always a pleasure to speak with over the phone and helped me feel reassured from day 1. I'm really annoyed I cant remember the name of the man who was there on the day I picked up my car and helped run through a number of concerns I had (im paranoid sometimes) as well. Big shout out to you too -- you know who you are. The staff here are great. and they do excellent work. You see Ferraris, Lamborghinis and other exotic cars parked outside for a reason. Its cause they are the best. Honest business as well and are desperate to make you happy. these guys installed a full nose wrap on my car after the repairs at a price lower than any quote I got from 3 other shops. I might have to mail them a bottle of champagne as a thank you. if you walk away from these guys in a bad mood, its probably your fault, not theirs.

Originally told 4 weeks to repair my car and now im coming up on the 8 week of work. they claim to have missed several pieces that needed to be fixed at the first inspection, showing they do not put a lot of work into it. The car failed the inspection even after taking double the time. Don't waste your time and money here, go somewhere else.

Horrible customer serive and below average workmanship. Quality of parts used were also low standard. Would not recommend this place for your repairs.