Brake repair service near North Bergen, NJ

Dealer level European, Japanese & Domestic repair & diagnostics

I have nothing but a great experience with the team at Greenwich shell. Top notch service!!! A great team being led by Guido!! Peter Healy

AFTER SPEAKING WITH THEIR HEAD MECHANIC, WE HAD OUR ROLLS ROYCE DELIVERED TO CARRIAGE HOUSE ON APRIL 4, 2013. HE INFORMED US HE WAS AN “EXPERT” AND THAT OUR MECHANICAL ISSUE (THE ALTERNATOR WAS NOT CHARGING) WOULD NOT BE A PROBLEM. HE WANTED $1,000 UP FRONT FOR A “DIAGNOSIS”. WE GAVE HIM THE MONEY. IN MID-MAY HE SAID HE NEEDED MORE TIME AND MONEY. WHEN WE WERE HESITANT, HE TOLD US THAT THE DIAGNOSIS HAD NOW BECOME A MATTER OF “PRIDE” TO HIM AND THAT HE WOULD NOT CHARGE US ANYMORE MONEY. HE WENT SO FAR AS TO TELL US THAT HE HAD A GROUP OF HIS MECHANICS WORKING ON THEIR “OWN TIME” TO ASSIST HIM IN FINDING OUT WHAT THE PROBLEM WAS. HE HELD THE CAR UNTIL JULY 9, 2013 AND WHEN WE ARRIVED TO PICK UP THE CAR (ANOTHER FLAT BED RIDE!), WE HAD TO SIGN A RELEASE. TO THIS DAY HE STILL HAS NOT GIVEN US A DIAGNOSIS AS TO WHAT WAS WRONG WITH THE CAR. HOWEVER, WE SHOULD NOTE THAT WHEN WE WENT TO PICK UP THE CAR, IT HAD BEEN FRESHLY WASHED. WE SENT THE CAR TO PATRICK’S IN SIMSBURY, CT. AFTER TWO DAYS IN HIS SHOP, OUR CAR WAS REPAIRED AND IN FANTASTIC WORKING ORDER. IN THE FUTURE, IF WE WANT THE WORLD’S MOST EXPENSIVE CAR WASH, WE WILL SEND OUR CAR TO CARRIAGE HOUSE.

Why Choose Trio Auto Repair? Convenience: Get your car serviced while you are busy doing daily activities. If we are located close enough to your house, school, or, place of employment there is shuttle service available Knowledgeable Auto Technicians and Service Advisors: NYS Certified Inspection Station. We are well versed in all areas of vehicle repair. We use the latest in diagnostic equipment Competitive Pricing: Quality Service that is second to none. Once a customer passes through our doors, that customer is a friend for life. So much so, that their children have their cars serviced with us too. We have a following from Staten Island to Ridge. http://trioautorepair.weebly.com/

No stars...if possible I'd give negative ranking. I left my car because I had problem with my tire. After a while, I received call from them and they told me on the phone that tire has a valve leakage and repair cost will be $12.99 plus labor. The person mentioned that my backlight is also gone and the filter needs to be replaced for which I specifically mentioned that I'll take a look once I'm there. When I reached there, they charged me for both tire and backlight which I didn't ask for and when I reminded that I never agreed to fix the backlight - he started shouting, used curse words and was almost on the verge of making racist remarks. I just don't understand how can such a person run any business. Anyways, I'm done with this store forever.