Collision repair service near Plainfield, NJ

Excellent business. Excellent customer service. My Tesla Model 3 was a wreck. To be honest, I was expecting to get a car that was "repaired" and was expecting to see signs of a previous accident even after repair.... there was glass literally in every corner. Nope. What I got was what looked like a brand new car. Looked brand new inside and out. Even had that new car smell. it was like driving my Tesla off the dealer's lot. there was not a single visible blemish from the (literally) hundreds of thousands of pieces of glass that littered the leather seats and everything else. The glass even got under the window controls, in the vents, EVERYWHERE. I have no clue how they got that out of there. Either alot of patience, or some kind of vacuum from the future. probably the former. Either way, they somehow got every piece of glass out of that car without leaving a single scratch on the leather or anywhere else for that matter. Big shout out to Edgar who is patient like no one I've met before and responded to my text messages at all hours of the night. Big shout out to Matthew who replied to my one million questions via email. Big shout out to Bridget at the front desk who was so helpful in coordinating transportation of my car and always a pleasure to speak with over the phone and helped me feel reassured from day 1. I'm really annoyed I cant remember the name of the man who was there on the day I picked up my car and helped run through a number of concerns I had (im paranoid sometimes) as well. Big shout out to you too -- you know who you are. The staff here are great. and they do excellent work. You see Ferraris, Lamborghinis and other exotic cars parked outside for a reason. Its cause they are the best. Honest business as well and are desperate to make you happy. these guys installed a full nose wrap on my car after the repairs at a price lower than any quote I got from 3 other shops. I might have to mail them a bottle of champagne as a thank you. if you walk away from these guys in a bad mood, its probably your fault, not theirs.

In Summary, On 12/2 I financed a car with $6500 down cash from dealership. Upon purchasing noticed some issues which Dealership promised to fix. On 12/3 I picked up car and car was clear of 1/3 issues and made more promises regarding the other issues. On 12/22 car starting over heating with engine problems and dealership was contacted then next day. I advised of issue and was told to bring in car for repair after several complaints to the dealership staff. They kept the car for about 3 days. Returned car clear of issue. The following week the car started to have the same initial issue I was told that was completely fixed in addition to electrical issues when raining causing safety concerns. I could not pass inspection on the vehicle so I took it to an authorized proguard warranty shop who had the equipment to hook up the car and I didn't pass because it was deemed 14 out of the 28 diagnostic tests had multiple faults including airbag issues not deploying. The dealership was contacted once more and had the car a total of 9+ days. I kept getting multiple excuses and run around answers from anrepresentative at the dealership. I was eventually told to come pick up the car only to find out nothing was really fixed because the dealership never could fix the car because they did not have the proper equipment even if the are an authorized service repair shop of the after market warranty they sold me. Come to find out the warranty insurance they sold me was never contacted and made of any claims as they said they would be able to get this covered. You would at least think that you have a customer who just spent all this money and we want future business we should do what they can to get the car fixed by working with the warranty company they sold me. Additionally there were registration and title issues from the car they sold me delaying me from receiving plates. I received them 10 days after my temp tag expires. You pay a car note for a car you can't drive and yet no relief from the dealership. I feel this dealership misrespresented the sale of this car and it still can not pass inspection because of the safety and airbag concerns. I feel they have an unqualified mechanic okaying safety on vehicles when they apparently don't have the proper equipment to test vehicles diagnostically as I was told with my situation. I know I was taken advantage of and forced to sign papers with verbal promises. I am not sure of my options from others experience but any help is greatly appreciated. I feel this dealership can't be able to get away with this even though they make us sign paperwork they know customers don't fully understand. No one in their right mind would put $6500 CASH of their hard earned money down on an 18K Vehicle (that price got changed too as I see from other goggle reviews) that would give them so many issues within 30 days. You would think the dealership would care and have customer service. Forget about it.... I'm already seeking legal counsel and have filed complaints with BBB , AG office, and consumer protection. ****BUYERS BEWARE OF THIS PLACE. IT'S NOT WORTH IT YOUR TIME NOR MONEY. CONSUMERS HAVE TO PROTECT EACH OTHER FROM ESTABLISHMENTS THAT PRACTICE LIKE THIS SINCE THEY WILL NOT. SHADY DEALERSHIP!

J&J has been in business since 1971 and at our current location since 1976. No job is too large or too small. We are trained to the highest I-Car standards of repair, and do all repairs in our shop. From hard hits to scratches, we do it all. Unibody straightening, frame repair, A/C repair,glass installation, and all phases of part replacement or repair. We use Dupont Chromabase, two-stage refinishing, custom tinted to match your original finish perfectly.

Great work! Very professional and skilled individuals. Luis was a great help very informative, knowledgable, skilled, and efficient even got a free car wash. Excellent work at an excellent price.

P.S.: I HAD TO GIVE IT ONE STAR IN ORDER TO PROCESS THE REVIEW... HE DOESN'T EVEN DESERVE A STAR! HE SCAMMED ME AND MY INSURANCE COMPANY AND GOT PAID BEFORE I SAW MY CAR. I WAS BADLY INJURED FROM THE ACCIDENT AND TOTALLY RELIED ON HIM BECAUSE I COULDN'T GET BACK AND FORTH TO THE SHOP TO CHECK ON THINGS. HE MADE ME SIGN THE AUTO INSURANCE APPROVAL OF THE REPAIRS IN ORDER TO RELEASE THE CAR AND BRING IT TO ME. I CRIED WHEN I SAW MY CAR FOR THE FIRST TIME SINCE THE ACCIDENT AND AFTER SEEING HIS REPAIRS TO IT. HE USED A TACKY VARNISH, INSTEAD OF CLEAR-COAT ON THE SLOPPY PAINT JOB! THE CHEAP AND ILLEGAL VARNISH WAS SLAPPED ON OVER SHOP DUST. HE WORKED INSIDE OF MY CAR ON TOP OF THE ASHES AND CIGARETTE BUTTS THAT SPILLED ONTO THE SEATING UPOLSTERY AFTER THE ACCIDENT. SO, HE EMBEDDED THEM INTO THE SEATS AND CAUSED PERMANENT DAMAGE AND STAINNING THEM. HIS RESPONSE TO THE NEGLIGENCE OF MY DAMAGED SEATS AND PAINT JOB WAS THAT HE IS NOT A JANITOR! I DIDN'T EVEN WANT TO DRIVE MY CAR AFTER HIS REPAIRS AND DAMAGE TO IT. I LOST A LOT OF MONEY IN THE SALE OF THAT CAR DUE TO THE OBVIOUS WORK HE PERFORMED ON IT. AND, HE GOT TOP DOLLAR FROM THE INSURANCE COMPANY PAYMENT BY GETTING ME TO SIGN BEFORE BEING ABLE TO SEE IT. HE LIED ABOUT THE PRODUCTS USED AND WORK PERFORMED.