Brake repair service near Rochelle Park, NJ

AFTER SPEAKING WITH THEIR HEAD MECHANIC, WE HAD OUR ROLLS ROYCE DELIVERED TO CARRIAGE HOUSE ON APRIL 4, 2013. HE INFORMED US HE WAS AN “EXPERT” AND THAT OUR MECHANICAL ISSUE (THE ALTERNATOR WAS NOT CHARGING) WOULD NOT BE A PROBLEM. HE WANTED $1,000 UP FRONT FOR A “DIAGNOSIS”. WE GAVE HIM THE MONEY. IN MID-MAY HE SAID HE NEEDED MORE TIME AND MONEY. WHEN WE WERE HESITANT, HE TOLD US THAT THE DIAGNOSIS HAD NOW BECOME A MATTER OF “PRIDE” TO HIM AND THAT HE WOULD NOT CHARGE US ANYMORE MONEY. HE WENT SO FAR AS TO TELL US THAT HE HAD A GROUP OF HIS MECHANICS WORKING ON THEIR “OWN TIME” TO ASSIST HIM IN FINDING OUT WHAT THE PROBLEM WAS. HE HELD THE CAR UNTIL JULY 9, 2013 AND WHEN WE ARRIVED TO PICK UP THE CAR (ANOTHER FLAT BED RIDE!), WE HAD TO SIGN A RELEASE. TO THIS DAY HE STILL HAS NOT GIVEN US A DIAGNOSIS AS TO WHAT WAS WRONG WITH THE CAR. HOWEVER, WE SHOULD NOTE THAT WHEN WE WENT TO PICK UP THE CAR, IT HAD BEEN FRESHLY WASHED. WE SENT THE CAR TO PATRICK’S IN SIMSBURY, CT. AFTER TWO DAYS IN HIS SHOP, OUR CAR WAS REPAIRED AND IN FANTASTIC WORKING ORDER. IN THE FUTURE, IF WE WANT THE WORLD’S MOST EXPENSIVE CAR WASH, WE WILL SEND OUR CAR TO CARRIAGE HOUSE.

I was very happy yo find out that they work on Europen cars. I have a 2000 Saab that had a blown turbo and Alex was able to find me the best price around and I have had no problem with the turbo ever since. He's very experienced and honest mechanic and I will bring all my cars to him. I will defintely refer him to all my friends and family! If you want good,friendly,reliable,honest service go to Randolph Auto Care!!! -Kanella

Direct Drive Diagnostics is a certified full service automotive,SUV and medium duty truck repair facility.We specialize in state of the art computer diagnostics,emission failures and check engine light repair.on all gas and diesel engines. We also provide factory scheduled maintenance on all domestic,Asian and European vehicles..We are experts on all electronic braking/traction control systems. We at Direct Drive have the equipment and most of all the knowledge to repair the vehicle the first time every time.Saturdays are available by prior appointment only.