Saab service near Corrales, NM

We took our volvo into another repair shop. We were told that they didn't have the tools to work on our vehicle. I then called Rio Rancho imports and asked the gentleman if they had the tools to work on my vehicle. I told him what happened at the other shop. I was told yes they do have the tools needed to work on my vehicle. We made an appointment and took our vehicle in to Rio Rancho Imports. While our vehicle was there, an employee called to let us know what was wrong with the vehicle and also said they don't have the tools to work on it. When picking up the vehicle, I explained again, that the only reason why we took the vehicle to them was because I was told they had the tools to work on it. The gentleman apologized but still charged us a diagnostic fee. The owner sent my husband a text asking how the service went. I replied telling him what happened. He apologized and took no further action. We then took the vehicle to a 3rd repair shop, Independent Volvo Services. They were able to repair the vehicle without any special tools. They said some of the volvo models need a special tool but ours did not. My husband called the owner at Rio Rancho imports. He again apologized but did not refund our diagnostic fee.

After terrible experiences with Rich Ford, we read great reviews about One Stop Auto Care and decided to try them out. Could not be more impressed by their customer service and knowledgeable staff. My car is running perfectly and the "issue" Ford recommended I fix did not exist. Will be returning for regular service with my car.

Every time I have gone into Jim’s shop I have left completely satisfied with the results and progress done to my car. I greatly appreciate the “above and beyond the call of duty” work ethic they produce. Each time I have had some work done on my car they also find something else that needed to be looked into. I can’t tell you how many times I am thankful for that and how it has saved my road trips. I went in for spark plugs and they also informed me and repaired a timing belt that otherwise would have gone unchecked. Awesome work.

It was very clean and professional! I was very pleased with the work and recommend this shop to anyone!

Quality work, friendly staff, manager's technical knowledge is outstanding. I will continue to return to this shop. If you have a Volvo this is the place to take it!

Super nice people, fast service and reliable. Fast towing. Good communication. You will pay well for this, though, huge mark up on the EGR valve ($355.39)and well charge labor ($294.50). Make sure you can afford them.

My 1997 F350 7.3 Power Stroke was brought in for electrical diagnostic of the E40d transmission. My Front Rhino Grille was damaged and they denied they did the damage. My Rhino grille is close to $1000.00 in price and it was damaged on the lower step bar. It looks like a 2x4 board was used on top of a jack prior to lifting causing significant damage. I called and told them of the damage and they denied it. I am totally dissatisfied with them not admitting their damage to my grille. I will never recommend them to anyone. John Casias

In mid-October, my truck wouldn't start and I had it towed to Wayne's. He'd done work on it in the past and always seemed fair and good. The truck was looked over and I was given an estimate for numerous items that needed attention. Service was prompt and seemed alright on the surface. The truck was not leaking oil prior to being serviced in October. Since then, I have a huge oil stain on my garage floor, and even smelled burning oil while driving about a week after having the services done... $520 later. Today I returned to have it checked out. I'm now being told the valve cover gaskets are leaking, and the transfer case is leaking heavily. They were unable to provide me an estimate while there, instead telling me I need to return another time to have an accurate estimate done (across town, mind you). I'm not clearly understanding the attempted explanation as to why this wasn't occurring before they performed the work and oil change, and/or why it wasn't noticed when they did diagnostics on the truck to begin with. Bottom line, I no longer feel they stand behind their work and truly feel like I'm being taken advantage of... seems they just want MORE money! I will not be returning to Wayne's ever, and I don't recommend them to anyone else at this point!