I would NOT recommend Lithia for any type of service. Their advisors ... read more I would NOT recommend Lithia for any type of service. Their advisors are generally curt with their customers. I left my Subaru for 9 weeks for recall work! When I finally got notice it was ready, there was a gash about 5" long in the passenger door. They denied any responsibility for it. The service manager recommended I just use touch up paint to fix it. It goes through the paint! I just can't even fathom ever leaving my car again. I took it to Carson City Subaru. They did a thorough check up and found issues I wasn't aware of even though I regularly serviced my car at Lithia Reno. Never again will I visit Lithia Reno Subaru. They are less than friendly and their customer service is deplorable.
Just had my car worked on at Sunshine. This is probably my fourth or ... read more Just had my car worked on at Sunshine. This is probably my fourth or fifth time having them work on my car and they are always the best!! They treat their customers with courtesy and respect, they are always fair and very, very prompt!! I will keep utilizing their services for all these reasons. And, they have a great waiting area. Very cool, comfy and complimentary snacks and beverages!! Thank you Scott, Steve, Mark and all of the crew at Sunshine!!
I brought my car here after taking it to another shop to fix the broke... read more I brought my car here after taking it to another shop to fix the broken heater. The other shop quoted me $1,200. I thought that was outrageous, so I brought it to American Auto Air. They fixed the problem and charged me $700 less then the other place quoted. These guys seem honest and reasonable.