Brake repair service near Brooklyn Heights, NY

My car died on my way to work so I had my car towed in to TRM and they provided me with a ride to work. They diagnosed that my alternator was no longer working and replaced it before the end of the day. I was happy with the service they provided and the price they quoted me.

I took my car to this place but I have bad experience, Is a terrible service , parts are a bad quality , he said 3 days and it is really 3 weeks or more. I pick up my car and it became with other problems. He MAKES many excuses.

Honest mechanics that tell you what’s really going on with your car and who always get the job done right! Always go here and will continue to always go here!! Lawrence Taylor

I will never return to this store. They made a mistake that led to damage to my car, and when I approached the manager about it, they denied any fault, tried to charge me to fix it, and had very poor customer service (and apparently mechanical skills). I visited this shop at the end of July for an oil change. That's it. That's the last time anyone has opened my hood and accessed my engine, and I keep my car locked so if anyone had tried I would have known. Fast forward to about 4 weeks later when my battery light came on. I drove it to the nearest auto shop, popped the hood to get my battery checked, and discovered that my oil cap to my engine was missing, and that I had no oil in my engine at all. The engine itself was covered in oil, and the top front of my hood was warped, likely from how hot the engine had gotten without oil in it. My battery and alternator had both been destroyed, likely from the oil being spilled on it, but of course I can't absolutely prove that. I approached the store about how they had forgotten to put my oil cap on and the manager said "no we didn't. There's no way your car would have lasted a month without an oil cap, at most 2 days. Any mechanic would agree with me." I told him that the mechanic last night had said it was entirely possible for it to have lasted a month, as had the other three mechanics I had called, and his response was "well they just want to bad mouth us." He refused to even consider this may have been their fault, and that they may have made a mistake, he refused to consider rectifying it, and said they would be more than happy to look at the car and fix the current problem, even though they didn't cause it, but I would be charged for it. Why would I bring my car back to a place that had messed up once already and refused to admit fault or make it right? I had to purchase new oil, a new oil cap, and pay to uber to work for a couple of days while it was fixed, not to mention the $500 for a new alternator and battery, and the cost to tow my car home when it died on the side of the road and to tow it to a mechanic. I can't prove that the missing oil cap caused the damage, but they were the last people to touch my car, and the oil cap was present before that. It's a gross negligence of their jobs, which could have been forgiven if they had been apologetic and tried to make it right, but they had no interest in doing that. The manager I spoke to had no people skills and poor customer service, and clearly aren't attentive to details.

Automotive Repair Center and Towing

Another set of jobs on our trucks... We have some VIP cars and big rigs for pulling production and set trailers. Tommy just did our NYS DOT Heavy Inspections, changed a few marker lights, and on the road again. This is as turn-key as turn-key gets. Sorry bobs out sick, hope he gets well soon! -Ant We service our whole NY fleet here. The place to go when you expect the best! Tommy ALWAYS takes care of things quick and easy.

Been doing business with Charlie for many years now and would not take my vehicles anywhere else. If you got a time problem, Charlie will try to fit you in, and when the job is done, you know it is done right. You can rest assured you will not get messed with someone changing parts. Prices are good too. He does everything on myt P/U truck and my Hybrid.

i went for subwoofer and amp installation ... first they told me they will charge 69.99 + tax and when they analyze my car they made a total of 148. i asked them and they said you car needs adapter .., need more wiring etc .. alrite as i already buy the sub and amp i need to installl it ....then i was ready to pay for it as i have no other choice ... alrite now they hooked up everything and told me stereo is not working ..i said how it is possible .... when i dropped the car it was working before .... they told me radio is not working ... i fight with them ...i said you guys made my stereo is damage as it was working before... i talked to manager ... and he was even more horrible .. he was always in favor of mehanic he was not even listening to me.... and i said you know what i dont want the system and you take it.... they were ready to take it ... but still charging for the labor they spent on working which was 148 .... i got really boiled i saild if its not working why should i have to pay for it...... they said you have to pay for it otherwise i will call cop..... i was sooo boiled up and i paid for the labor .... while going out the mehcanic came to me and said ill fixed for you....... i said how..... he went back and turned my radio back on...... the all story came to here that they purposefully turn the sound off .. so i can buy a new stereo which i have to pay extra for it ......i am sure everything was done my manager... he told mechanic to make the stereo off so he can sell his stereo too........ THIS IS THE WORST PLACE NEVER EVER GO TO THIS PLACE