Mufflers repair service near Bullville, NY

I have been a customer of Dawson Motors for about 5 years and they have never disappointed me. But just recently they far exceeded my expectations! My work vehicle had broken down for the last time and it was time to replace it. Without my vehicle, I was totally at a standstill with my construction business. My van was towed into Dawson Motors at 8:45 am on a Saturday. I explained to Bill Dawson that I needed a reliable used van. By chance, he had one on his lot and I asked Bill to give me best deal, that without a vehicle I could not work. He got his wife Linda on the finance part, they made me an offer and I took the deal. My wife and I unloaded my old van of all the tools and supplies and headed home. At 2:30 the same Saturday afternoon Linda called me and said the van was ready for pick up! The Dawson's stayed late in order to get me my van knowing how important it was to my business. I could not have believed anyone would have done this, let alone our small town auto dealership. Not only do they have a highly qualified group of mechanics and a customer service oriented office staff, the owners walk the talk of helping customers way above expectations! MANY thanks! J. A. Mainey, Warwick NY

absolutely outstanding customer service experience and that really means a lot these days where customer service has been lost with so many companies. The work performed on my car was done correctly and quickly. I love this place!

this service station is great. you will not get cheated here, and they really do quality work. been using them for years, and would not go elsewhere.

Jeet is professional and extremely efficient

I have been using Sierra Auto for over 15 years. The tech (Johnny Jr.) is a ASE master tech. Really knows his stuff. They were always able to work out pricing from day one. They also stand behind their work. I would recommend them any day.

As...Comments above.I rate this shop a 10+ Been to the rest and now have the BEST! Thank you so very much John & Kim you guys are the best.I would highly recommend and....I do. You guys are very honest and more knowledgeable than anywhere we have been in 30+ yrs. John & Linda

I have been bringing my car here for years. Honestly , I wouldn't trust anyone else with my car either. Tony and Scott are probably the best mechanics I know. There is virtually nothing they can not do. They are the real thing. If I were to buy a car I would bring it to them to inspect because they can tell many things about a car that the average individual would miss. If you really have a problem with your car they will figure it and know how to fix without all of the fuss that many mechanics can create. It's this no nonsense approach that I really like. The best part about bringing my car to T and K Auto is that I know it is going to be in good hands.

Had an issue with my x3 not starting. The problem was handled very promptly... Very friendly... Great service... Will go back if needed... Recommended to any BMW owners. Todd Wetsell

Honest!!!! We had a simple problem that could have been worse. Fixed while we waited and charged a minimal fee. Will only use this facility, very happy!

I brought my car in for an inspection and failed for the drive belts. I saw them, they did have cracks so i said change them. When it was done I saw the bill. My car requires 3 belts. 2 belts were 65.99 EACH and 1 belt was 52.99. A grand total of 184.97 for drive belts! I looked around for the price of these drive belts online, the most expensive one i could find was 17.99 same brand. I then called Midas to find out who their supplier was to find out the actual cost of the belts, but they told me they are not sure about which one they get the belt from and just gave me the number to a supplier who i called and found out he doesn't sell those belts to them. I went back to see the manager to discuss the bill and prices. I realize he doesn't make the prices, but its the first person you have to bring these matters to when you have an issue. He is good at his job, first telling me that i agreed to the work and paid for it, then after pressing him for any more information on anything i can do, he said i could get an estimate from another place that shows the price of the belts for a price match. So i call another Midas, I figured stay with the same company so all policies/gurantees are comparable only parts prices would possibly be different, it was 45 mins north of where i live and got an estimate and brought it in, by this point he relays a message that he will meet with me outside. I imagine this is so the the other customers aren't effected by overhearing what i am going through. By the way i am a military service member in uniform, so i was in no way losing my bearing under the situation. I understand that this is a process and as with most complaints it will take a while before you get anywhere with it. The manager looked over my estimates and noted that the only difference was the price of the belts at about 100 dollars cheaper at the other Midas, which also offers lifetime warranties. He then gave me a fax number to send the estimates

John and his team are the best there is! We would never go anywhere else. John is honest and trustworthy and cares about his customers. He always takes the time to explain to me whats going on with my car. He is kind and fair - a businessman with a huge heart!

Foreign auto repair, service and performance. Specializing in European vehicles.