Brake repair service near East Homer, NY

THIS repair shop has been my go to store for years. They give me a fair assessment of the job and options for repair. Sharon Reed Cortland New York

The staff was helpful and knowledgeable. They were able to diagnose the power steering problem within minutes. The diagnostic was free and they even topped off my power steering fluid for free! If I run into any more problems I know they are a reliable source for auto service!

This shop is not a 'custom' shop. I stopped by to ask about a custom exhaust. I was given an appointment. I showed up for the appointment and they put my truck on the lift to take a look. The technician knew what I was asking for and seemed competent. The 'owner' then told me he wasn't comfortable installing my exhaust system. I'm not sure what he meant and I was not given a real reason why, other than 'it's November'. I was treated like an idiot and I would not recommend this shop to anyone.

These guys just replace things one by one, charging you as they go, until they get it right--or not! $784.87 (replace struts) didn't fix the problem I specifically brought it in for, "a vibration at 60mph," so I brought it back a month later after being promised on the phone, "We'll make it right for you." This time I was charged another $103.98 (replace tie rod) only to drive away with a car that still vibrated (I even took the Asst. Mgr. for a ride so we could share the experience together.) So they refund me the $103.98, they say I need a new steering rack, and they'll do it at the discounted price of another $500. It didn't make sense to me that a steering rack could cause vibration, and when the manager sensed that I wasn't going to play this game anymore he became mean and told me to go somewhere else. So I went somewhere else--Google--where I learned that vibration can be caused by bad brake rotors. I spent $71.26 at a parts store for two new rotors and after a couple hours under the car I was driving around at 60mph with no vibration! It cost me $784.87--and if I hadn't smartened up in time over $1284.87 (because the new steering rack wouldn't have fixed it either)--to learn "Ithaca Midas is a money pit!"

We offer full auto service and repair for foreign and domestic vehicles, along with competitive prices and full explanations for all needed work. Diane's Downtown Automotive is also the local agency for National Car Rental and offers both full and self-service gasoline.