Brake repair service near Lake Success, NY

I keep servicing my cars Honda Fit and VW Passat at this station for two years. I always deal with Steve, he seems a honest guy. Everything seems fine until yesterday I brought my VW to replace my daytime running light Bulb. In the past I was only charged 10 buck for any bulb replacement. However, this time I was told by another guy Paul that the replacement of a bulb cause them one hour labor. That is 80 bucks. He explained to me that replacing the day time running light is a lot more work that before. Since they have earned my trust so I said it was OK to go ahead, though a little suspicious. However when I check the VW official side youtube guidance, the workload of changing daytime running light bulb is not what he described. Actually I do not see any difference from before. So I called back to find out and the charge was reduced to half hour 40 bucks plus parts. Since I have made the promise to go ahead so I do not want to make a scene. Obviously they take advantage of my trust, but I will not do business with them no more. That is stupid, for just 40 50 dollars and they lose a my two cars business for lifetime.

My sister had new tires installed yesterday 12/14. She picked up the car today 12/15 and on the way home her left front wheel flew off. We called the police so they could see what happened. Apparently those morons forgot to tighten the lug nuts. Obviously there's damage to the car. The brake rotor , fender, wheel studs etc. I've know this idiot for a long time. Trust me when I tell you the excuses are going to fly. He never owns up to anything and it's always someone else's fault. If you still go there after you read this it's your own fault.