Oil change service near Maspeth, NY

This is a Shell Station. Avoid this mechanic like a plague rat. I came in for a quick oil change, they did it wrong, and I had to call the police over to get my car back. My experience: - They advertise an $19.95 Oil Change Special for 4 cylinder cars. - They demanded $35 after the service and claimed that the Oil Change Special does not include the oil filter, and that they topped off my washer and brake fluids. - I said I could pay them the $20, like they advertise. - They refused, and would not release my car. - I called the non-emergency police line to have the cops provide an objective view on our disagreement. - The owner agreed to honor his advertised price once the police talked to him. I go the car back and found out: 1) They lied. They never topped of any fluids, for which they tried to charge me. 2) They put in the wrong oil. My car is specified for 5W-20. They used 10W-30 If they cannot even do a simple oil change right, then I have no confidence in their ability to do anything more complicated.

Savings, just for starters, free tire rotation, oil and filter change 19.95, 100 point check up FREE.

Mr. JUNIOR GENAO, the sales representative, has helped me tremendously; he was convincing but not pushy. I am very lucky to have been assigned to him because he helped me tremendously in identifying my needs; that after showing me at least 4 cars I have made my decision. He is very pleasant, helpful, patient and considered me a family looking for a car. Mr. Genao is an asset to your company. Mr. PEDRO SOSA, the manager who assisted me, has been very pleasant and patient and explained in details of the warranty I am entitled to and other info. He is approachable in spite of his busy schedule and answered my questions immediately. Also, he made a follow-up call to make sure everything is all right and apologized for my long wait, which I understood due to the busy day. Overall, I am happy with the staff in the showroom who are friendly and made sure I was taken care of. Definitely, I will recommend your Branch to my friends. Rosario Faraon