Brake repair service near Melville, NY

AFTER SPEAKING WITH THEIR HEAD MECHANIC, WE HAD OUR ROLLS ROYCE DELIVERED TO CARRIAGE HOUSE ON APRIL 4, 2013. HE INFORMED US HE WAS AN “EXPERT” AND THAT OUR MECHANICAL ISSUE (THE ALTERNATOR WAS NOT CHARGING) WOULD NOT BE A PROBLEM. HE WANTED $1,000 UP FRONT FOR A “DIAGNOSIS”. WE GAVE HIM THE MONEY. IN MID-MAY HE SAID HE NEEDED MORE TIME AND MONEY. WHEN WE WERE HESITANT, HE TOLD US THAT THE DIAGNOSIS HAD NOW BECOME A MATTER OF “PRIDE” TO HIM AND THAT HE WOULD NOT CHARGE US ANYMORE MONEY. HE WENT SO FAR AS TO TELL US THAT HE HAD A GROUP OF HIS MECHANICS WORKING ON THEIR “OWN TIME” TO ASSIST HIM IN FINDING OUT WHAT THE PROBLEM WAS. HE HELD THE CAR UNTIL JULY 9, 2013 AND WHEN WE ARRIVED TO PICK UP THE CAR (ANOTHER FLAT BED RIDE!), WE HAD TO SIGN A RELEASE. TO THIS DAY HE STILL HAS NOT GIVEN US A DIAGNOSIS AS TO WHAT WAS WRONG WITH THE CAR. HOWEVER, WE SHOULD NOTE THAT WHEN WE WENT TO PICK UP THE CAR, IT HAD BEEN FRESHLY WASHED. WE SENT THE CAR TO PATRICK’S IN SIMSBURY, CT. AFTER TWO DAYS IN HIS SHOP, OUR CAR WAS REPAIRED AND IN FANTASTIC WORKING ORDER. IN THE FUTURE, IF WE WANT THE WORLD’S MOST EXPENSIVE CAR WASH, WE WILL SEND OUR CAR TO CARRIAGE HOUSE.

With over 20 years of service in the Queens NY area, we have provided professional full service transmission repair and rebuild at an affordable rate for ALL MAKES & ALL MODELS. We have proven to our customers they will always come first in this competitive market. We have loyal, returning customers from all over NY from Brooklyn to Queens, Manhattan to Staten Island even Long Island and New Jersey. We are Professional, Reliable and Affordable. Our technicians are prepared to tackle any problems with your vehicle, taking great pride in delivering quality work, every time. Whether it be diagnostics, fluid & filter replacement, or even an oil change. You can be sure to trust that your vehicle will always be in good hands. Don’t worry about getting your vehicle to us! We provided our new and returning customers with FREE TOWING with any major transmission job, in the New York tri-state area. It’s our way of giving you one less thing to worry about in a difficult time.

Excellent shop! I was having electrical issues with my 1996 Jeep and it proved very tricky to diagnose. The folks here were able to figure it out, fix the problems and do it for a very reasonable price! I have already recommended them to a few friends. If and when I need a mechanic again, I'll be back.

Great repair service, tune up, brakes and suspension repairs. Great customer service as well. Thank you Paul!