Collision repair service near Mount Vernon, NY

I was in a car accident a few weeks ago. A car just rear ended me and I ended up going through the other person's insurance. I was recommended to go to Joe's Auto Body in East Orange by their insurance company, as it was very close to where I live. I have nothing but amazing things to say about Glen and his staff, from Joe's Auto Body. Everyone was so nice and very welcoming. As soon as I dropped off my car, they had a person from enterprise pick me up. My car was in the shop for a total of two days. Every day I would receive an email with a picture of my car and what they were doing at that time. I thought this was awesome, and honestly, I never heard of any other shop doing this. My car was a mess, I dropped it off the morning I got back from New Hampshire, I was rather embarrassed about how messy it was. I was shocked the day I picked it up from Joe's. It had been completely detailed and cleaned. It must have taken them a good couple of hours to just clean and wash everything. I recommend Joe's Auto Body to everyone!! I will certainly be going back for any maintenance I need done in the future!

This place is the worse I've ever been to. The owner dudley tries to fast talk you and justify the garbage work performed. The fenders they put on was incorrect and rubbing against the tires causing me to buy more tires. They also didnt straighten out the fram correctly causing the entire car to shake and rattle.. The car sounds ten times worse than it ever did. Please no one should ever go there.

They post a lifetime warranty on their web site but that's false. They do not guarantee their work! Had my car fixed there and they refused to fix it without additional charges. Be sure you take a picture of your engine and gas level as they will siphon gas and give you old parts (if your parts are newer). They put an older battery in my car that died withing a week. They'll deny everything, so you'll be stuck with additional repair costs. They made a mistake by repairing my car and thought wrong because I know about cars, just can't perform body work. Beware as this place is NOT reputable. Go elsewhere at all costs!! Gave 1 start because I could not give negative stars.