Collision repair service near Old Brookville, NY

So your car was in an accident, go to Reilly’s Auto Collision (140 Cherry Valley Ave West Hempstead, NY 11552), IF YOU WANT TO BE LIED TO AND HAVE THE WORST EXPERIENCE EVER. The owner MARK’s wife PIERA is the biggest B-tch I have ever met. And when push comes to shove MARK will also show his true colors. I asked for my brand new car to be given replacement parts and was told that “of course it would”. In the end I took it to my mechanic and found out that the parts were repaired even thought the insurance estimate indicated replacement parts and over 30 hours of labor, secondary to replacing vs repairing. Well I filed a complaint with the better business bureau and with the DMV. Reilly’s Auto Collision shouldn't get 1 star... DO NOT GO THERE.

Scammers run far away they act nice to get your money then leAve your car on the street 6 days NO WORK DONE then they talk shit to you about not including extra damage for insurance to Cover I am disgusted and I urge you to not go there if professionalism is what your looking for you will NOT find it here

I have been a customer for 19 years and always enjoyed great service for my brakes and mufflers. Always repaired on the first visit. Employees are very helpful and friendly and professional. Recently I bought a Acura Mdx and from day one it had a pull. I took to dealer many times, and didn't realize they sub the job out to Mavis next door to them. Once I realized I ran right to my old faithful. Rices automotive. The car was perfect after that...thank God for them.

They post a lifetime warranty on their web site but that's false. They do not guarantee their work! Had my car fixed there and they refused to fix it without additional charges. Be sure you take a picture of your engine and gas level as they will siphon gas and give you old parts (if your parts are newer). They put an older battery in my car that died withing a week. They'll deny everything, so you'll be stuck with additional repair costs. They made a mistake by repairing my car and thought wrong because I know about cars, just can't perform body work. Beware as this place is NOT reputable. Go elsewhere at all costs!! Gave 1 start because I could not give negative stars.

Great service and the auto repair provided was a very fair price.

Do not go to this shop. They repainted my corner bumper and had caused my doors to have weird water marks that they refuse to fix. I have a brand new BMW X 5 and my front corner bumper was scratched parked on the street one day. So I decided to have them fixed it and it was minor enough. When I pick up my car there was strange/weird water marks all over my driver side car door. They said they will fixed it. After I pick up my car second time, they did nothing about but just polished over it, and they refuse to fix it again. The bumper fix was around 260, but now to fix my doors probably over 1K.