Car restoration service near Pelham, NY

I have been going to Wayne Auto Spa on the monthly platinum plan since mid July. I was satisfied with the service. I purchased the monthly auto-renewable plan for approximately 75.00 a month (Platinum). As of August 12th, I paid the fee on my credit card. A couple of days later, I informed the clerk at the desk that I would not need the September to October plan and to please suspend it for that month, since I would be away for most of it. I told her I intended to renew the plan when I returned. I returned to have my car washed on the 30th of August. I was informed that my plan was cancelled, which was NOT my intent. On top of that they washed my car without my permission while I went into the shop to straighten the problem out. The owner was very rude and told me I had not cancelled in time. I informed him I did not want to cancel and that I still had until Sept 12th to use the current plan that I had paid for. By then they had washed my car and then charged me full price for a platinum wash. The owner then proceeded to sit in my car and attempt to impound it because I did not want to pay for a wash that should have been included in that month's plan. He then would not let me pay with another credit card and insisted on cash. These are disreputable, rude and deceptive business practices and I intend to call the bank to register a charge of business fraud against my account. Suffice to say, with practices like that, they won't be in business very long.

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I recently had an accident during a holiday weekend and shop owner John Pace went out of his way when I contacted his emergency number. Had my vehicle towed to shop dealt directly with my insurance company and had be back in my vehicle as if nothing ever happened within a few days. Repairs were evcellent and I will reccomend him to all my friends and family

Complete collision services.

Great work! Very professional and skilled individuals. Luis was a great help very informative, knowledgable, skilled, and efficient even got a free car wash. Excellent work at an excellent price.

Service fine as always

This is THE WORST place to get anything done. Not only are they disrespectful but cursing and calling people names when you are just trying to understand WHY they are asking for $300 more. But i guess i'm wrong for wondering why the price we agreed on via the phone is not what it is.... My mad... Lisa told me "You should be happy the work you got for the price you paid, and if you wanted better you should have paid more." I mean really? So basically right their she said that this place does crappy work that's why they charge $100-200 less on services... But since she added an extra $300 how does that even make any sense? Cause at this point what i paid would have been what i paid at a GOOD place. Just UNACCEPTABLE Once again. Unrespectful! Bad work! DO NOT GO TO THIS PLACE IF YOU VALUE YOUR CAR, TIME AND MONEY!

Stay away from these guys. They don't stand behind their work. I had problems with the paint 6 months after they did the work and they wanted to charge me again to fix the mess they made. Bad, bad business.