Brake repair service near Randalls Island, NY

Took my car in for four new tires. Was told an hour. Over two and a half hours later, paid and headed home. On reviewing the work in the daylight, no caps were installed on three of the new valves. I couldn't tell if there was a cap on the fourth valve because they had hammered on the hubcap over it....... On further inspection I found that all of the wheel balance weights had been left only partially tapped on, and that they had up to four weights in the space of only eight inches or less along the rim. It looked as though they just kept adding them on. Took the car there and they said they'd put on valve caps and re-balance the tires. The desk guy came over in the middle of the redo and said very happily"the balance was only a little off". Okay, well that means that it was off, right???? I leave the place again in the dark and reinspect the van the next day in the light. Two caps on the tire valves fit, and two other caps that were too small were jammed just on the tips of the other two new valves???? The new tire weights were also not fully installed and masses of them clumped around the rims. I think this place just wants to wear you down so you get sick of going back complaining. I mean really, Two trips and they can't even put caps on the new tire valves??????? This place is awful. Two other customers there complaining in the two times I was there. Stay away, they're clueless and hope you are as well.

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Stay away. Horrible service. Tried to charge me $90.00 for an oil change using my oil and filter that I already purchased, while every other STS in the area only charged me $20.00. Also tried to overcharge me for labor on a previous occasion. A few months ago I had gotten a flat tire and I drove into this shop at about 5 minutes before they were closing, and they refused to help me just said I was out of luck because they were about to close. Worst STS I have ever been to and will never go back.

Dealer level European, Japanese & Domestic repair & diagnostics

In Last week, the Right Axle of my Honda Accord Broke, it was Friday Noon. I called Freddy and tell him what happed, and I ask if I will drop the car to get fix, which I did. they got the car and worked on it in Saturday their closing day. they replace the both Axle because the left one was damaged also with very very reasonable price. I made my payment over the phone, and pick up my car in same day. its really a great service, very helpful, and very friendly team. It's not my first experience with Freddy, but this time they really exceeded my expectation. thank you Freddy and big thanks to your Lady in charge and to the whole team. I really recommand Freddy services to anyone who looks for great service with reasonable price.

I have a 2008 Impreza with 60K on odometer that stalled on a stop light. I call the tow company and suggest the nearest auto shop. Unfortunately it was Auto Tech in Stamford. Service writer told me $129 for diagnose before he can give estimated price for a repair. He call later that day and said the technician has found nothing major issue except I need a new battery and minor engine tune-up. He quoted a price of $650. I said I have other concern about my AC is not blowing cold. He said they will do another diagnose and give me a quote to fix it. They found out my car need a new AC condenser which cost $750 to fix. All in all I paid $1400 after my Triple A discount. I ask about the warranty he said 2 years. After a month my AC is not working again so I bring it back and they told me the new AC condenser works fine the problem is the compressor it need to be replace. it’s kind of fishy to me because when they diagnose my AC for the first time there’s nothing wrong with the compressor now they insist it’s broken and wants me to spend a $1000. Sorry to say but these guys are crooks and untrustworthy. I suggest to avoid this shop they will take your money and never fix the problem.