Auto glass repair service near Staten Island, NY

John came in to our office in June 2012 to make 2 windows in our office. He had a holier than thou attitude. We kept feeling that he's going to cheat us but couldn't quite spot it. He would try to not answer our questions in a straight forward way. He would try to stear us only in the direction that was good for him. When we told him that one of our windows was rattling, he said that he noticed it but did not tell us and did not do anything about it. Then, he said he would come to fix it only when he was in the area the next time. He made us feel like it was our fault. After a few weeks, he never came. We called him and he would get angry and start screaming. It was his way of trying to get rid of us. The glass still rattles. Now I know way his price was lower than other companies. He does not do a complete job. His rough personality leaves a bad memory for a long time.

Used the company once before. Service okay. Today 3/16/2020 had the repair man in to replace a second window. Friendly, not in the least. Asked him if you would like a garbage bag to put under the window. Explained I had glass and epoxy all over my driveway the last time they repaired my window. Did not want broken glass again on driveway. He stated, I don’t want a bag and out he went. When he replaced the window the bottom sill that you use to open and close window was broken. I asked him about it. The man lied right to my face and said it was already broken. I told it was not and he said it was. I used the window yesterday and it worked fine. No broken pieces. He again stated he did not break it. Called the company and they said if the window was old nothing they could do. I said that’s not the point the man lied and was nasty. The office said I could send in pictures. I went out to the driveway found the pieces of broken sill and epoxy all over the driveway. Left a message with the company. Any bets on if I hear back. I am trying to glue the pieces back on. Too bad this company and their service is horrible. I recommend any other company for your window needs.