Engine repair service near West Group, NY

Been doing business with Charlie for many years now and would not take my vehicles anywhere else. If you got a time problem, Charlie will try to fit you in, and when the job is done, you know it is done right. You can rest assured you will not get messed with someone changing parts. Prices are good too. He does everything on myt P/U truck and my Hybrid.

Brought my car in for service, it was in the shop for two days to replace front struts and some other work. When I drove the car home, I noticed the wheel alignment was off. The alignment wasn't included in the final estimate. I called the shop and they said I could come back in first thing in the morning. Went back the next day and they put the car right up on the lift, did the wheel alignment, and didn't charge me! I was ok with paying for it, and was just happy they took me right in with no wait. But they insisted no charge Refreshing to find a business that is honest and customer-centric. I'm telling all my friends and neighbors Tony C Piscataway Township, NJ

I went there in my 2012 camry because they were rated #1 oil change in south bay paper, and they told me the same ($35 more for synthetic). When I called toyota, Toyota said it is 5w20 synthetic. So i had it done and seemed very fair, quick service. I read this review first, and was hesitant, but my engine still runs and I saw they used the correct oil and changed filter. Seemed legit. would go back. Very fast service.

Clearly, these people are doing a variety of work outside mechanical work. The shop is closed most of the times I walked by. Nick’s partner son took a “side job” of refinishing a beautiful, but with a scratch, Georgian style antique dining table. The job did not measure up to my expectations! The table came back in the wrong color (much darker than the original, somewhat purple) with scratches. When I canceled payment, and asked for rework, the son filed a lawsuit in the civil court and filed a criminal complaint. What a way to do business! I won in criminal court, but in small claims court, helped by Nick and cousin witnesses, he convinced the court I had actually accepted that “ridiculous” color and the multiple scratches. Now, after losing $540 plus shipping cost, I have to send the table to a capable professional to do the job right! A total waste of money and time! On the scales of 1-10 for quality and customer experience, my rating for this shop is 1. If you need to deal with Nick’s Machine do background checks, put everything in writing and monitor each step of the way. For bigger projects, get a lawyer.

Automotive Repair Center and Towing

JA Autowerks is always my top choice for my Audi repair. I always trust the advice I am given about my A4 repair and maintenance from John and his team. -Shannon Furey

I have nothing but a great experience with the team at Greenwich shell. Top notch service!!! A great team being led by Guido!! Peter Healy

AFTER SPEAKING WITH THEIR HEAD MECHANIC, WE HAD OUR ROLLS ROYCE DELIVERED TO CARRIAGE HOUSE ON APRIL 4, 2013. HE INFORMED US HE WAS AN “EXPERT” AND THAT OUR MECHANICAL ISSUE (THE ALTERNATOR WAS NOT CHARGING) WOULD NOT BE A PROBLEM. HE WANTED $1,000 UP FRONT FOR A “DIAGNOSIS”. WE GAVE HIM THE MONEY. IN MID-MAY HE SAID HE NEEDED MORE TIME AND MONEY. WHEN WE WERE HESITANT, HE TOLD US THAT THE DIAGNOSIS HAD NOW BECOME A MATTER OF “PRIDE” TO HIM AND THAT HE WOULD NOT CHARGE US ANYMORE MONEY. HE WENT SO FAR AS TO TELL US THAT HE HAD A GROUP OF HIS MECHANICS WORKING ON THEIR “OWN TIME” TO ASSIST HIM IN FINDING OUT WHAT THE PROBLEM WAS. HE HELD THE CAR UNTIL JULY 9, 2013 AND WHEN WE ARRIVED TO PICK UP THE CAR (ANOTHER FLAT BED RIDE!), WE HAD TO SIGN A RELEASE. TO THIS DAY HE STILL HAS NOT GIVEN US A DIAGNOSIS AS TO WHAT WAS WRONG WITH THE CAR. HOWEVER, WE SHOULD NOTE THAT WHEN WE WENT TO PICK UP THE CAR, IT HAD BEEN FRESHLY WASHED. WE SENT THE CAR TO PATRICK’S IN SIMSBURY, CT. AFTER TWO DAYS IN HIS SHOP, OUR CAR WAS REPAIRED AND IN FANTASTIC WORKING ORDER. IN THE FUTURE, IF WE WANT THE WORLD’S MOST EXPENSIVE CAR WASH, WE WILL SEND OUR CAR TO CARRIAGE HOUSE.