refinishing a table top

Clearly, these people are doing a variety of work outside mechanical work. The shop is closed most of the times I walked by. Nick’s partner son took a “side job” of refinishing a beautiful, but with a scratch, Georgian style antique dining table. The job did not measure up to my expectations! The table came back in the wrong color (much darker than the original, somewhat purple) with scratches. When I canceled payment, and asked for rework, the son filed a lawsuit in the civil court and filed a criminal complaint. What a way to do business! I won in criminal court, but in small claims court, helped by Nick and cousin witnesses, he convinced the court I had actually accepted that “ridiculous” color and the multiple scratches. Now, after losing $540 plus shipping cost, I have to send the table to a capable professional to do the job right! A total waste of money and time! On the scales of 1-10 for quality and customer experience, my rating for this shop is 1. If you need to deal with Nick’s Machine do background checks, put everything in writing and monitor each step of the way. For bigger projects, get a lawyer.