Oil change service near West Harrison, NY

I went in for a flat tire and these guys were great. they fit me in right before they closed and couldn't be nicer. I thought they'd tried to get me in and out so fast but the mechanic stayed after his shift was over to help me. I couldn't be happier with the service so even though I own a Honda I brought my car to them for my next service. Its been 4 years now and I still feel like a friend when I walk in and Joe, Mike, Helene and the gang make me feel comfortable, like they're not going to rip me off like the guys in new rochelle. thanks for staying honest, dch toyota city has a class act bunch. I may even buy a toyota next month when my lease is up :0)

DO NOT GO HERE Completely rude service by Javier Rodriguez. Is it normal to have the asst. manager yell and curse at you?? It's a problem when the guy working on your car has no clue what he's doing. And don't question him cuz he'll call the cops on you. Telling costumers that "we have to put this in" because thats what the computer tells us your car needs is not true and it's terrible practice by this company. They lie and if you're a female they will try to take advantage of you. Just stay away. It's no wonder I was warned to not go by myself.

I have nothing but a great experience with the team at Greenwich shell. Top notch service!!! A great team being led by Guido!! Peter Healy

AFTER SPEAKING WITH THEIR HEAD MECHANIC, WE HAD OUR ROLLS ROYCE DELIVERED TO CARRIAGE HOUSE ON APRIL 4, 2013. HE INFORMED US HE WAS AN “EXPERT” AND THAT OUR MECHANICAL ISSUE (THE ALTERNATOR WAS NOT CHARGING) WOULD NOT BE A PROBLEM. HE WANTED $1,000 UP FRONT FOR A “DIAGNOSIS”. WE GAVE HIM THE MONEY. IN MID-MAY HE SAID HE NEEDED MORE TIME AND MONEY. WHEN WE WERE HESITANT, HE TOLD US THAT THE DIAGNOSIS HAD NOW BECOME A MATTER OF “PRIDE” TO HIM AND THAT HE WOULD NOT CHARGE US ANYMORE MONEY. HE WENT SO FAR AS TO TELL US THAT HE HAD A GROUP OF HIS MECHANICS WORKING ON THEIR “OWN TIME” TO ASSIST HIM IN FINDING OUT WHAT THE PROBLEM WAS. HE HELD THE CAR UNTIL JULY 9, 2013 AND WHEN WE ARRIVED TO PICK UP THE CAR (ANOTHER FLAT BED RIDE!), WE HAD TO SIGN A RELEASE. TO THIS DAY HE STILL HAS NOT GIVEN US A DIAGNOSIS AS TO WHAT WAS WRONG WITH THE CAR. HOWEVER, WE SHOULD NOTE THAT WHEN WE WENT TO PICK UP THE CAR, IT HAD BEEN FRESHLY WASHED. WE SENT THE CAR TO PATRICK’S IN SIMSBURY, CT. AFTER TWO DAYS IN HIS SHOP, OUR CAR WAS REPAIRED AND IN FANTASTIC WORKING ORDER. IN THE FUTURE, IF WE WANT THE WORLD’S MOST EXPENSIVE CAR WASH, WE WILL SEND OUR CAR TO CARRIAGE HOUSE.

do not use these guys. their mechanics steal things out of cars during service. I've been a customer of theirs for over 10 years and this last tiem an ipod was stolen out of my car. When I spoke to John, he told me too bad i shouldnt have left it in the car. NO LOYALTY to customers at all.

I have had my car repaired at Pro Tech Benz several times over the past 2 years and I am very happy with the results. They offer excellent service and are extremely knowable about Mercedes vehicles. Their pricing is very reasonable and they are very straightforward about the repairs. Unlike the dealers they don't try and up sell you on additional repairs that might not be needed. I would highly recommend them to Mercedes owners.

Taking care of all your Car and Truck needs Your Dealer Service for less Free Pick up & Drop off Loaner Car Available

I am fairly new to New York. You hear often the stereotypes of a dog-eat-dog world. So looking for a mechanic, and honesty, is not an easy task. However, I was in a jam and needed to find one. I came across the reviews for Hughes Motor Corp, and I was immediately impressed to make a call. Vinny answered (he's part of a duo with Kevin). He was very friendly and assuring when I told him about the problems with my Durango. I had AAA tow the car to their workshop in Yonkers. These guys are professional, efficient, and you get your car back within the time frame that is estimated. Overall, I highly recommend this workshop, they are a great team. They will take care of your problems and put you at ease. Cars are expensive toys, what you hope to get is a decent repair job at a fair price. These guys provide both, you'll be in good hands. Mark Christian April 6, 2015

Until Car Doctors moved into the neighborhood, I ALWAYS regarded car mechanics with a deep sense of dread and skepticism. Dee Knight is the definition of excellent customer service, and his personable crew of employees are the direct opposite of the duplicitious car mechanic stereotype. The car repair industry in general should follow suite. Thank you Dee!!

This is a Shell Station. Avoid this mechanic like a plague rat. I came in for a quick oil change, they did it wrong, and I had to call the police over to get my car back. My experience: - They advertise an $19.95 Oil Change Special for 4 cylinder cars. - They demanded $35 after the service and claimed that the Oil Change Special does not include the oil filter, and that they topped off my washer and brake fluids. - I said I could pay them the $20, like they advertise. - They refused, and would not release my car. - I called the non-emergency police line to have the cops provide an objective view on our disagreement. - The owner agreed to honor his advertised price once the police talked to him. I go the car back and found out: 1) They lied. They never topped of any fluids, for which they tried to charge me. 2) They put in the wrong oil. My car is specified for 5W-20. They used 10W-30 If they cannot even do a simple oil change right, then I have no confidence in their ability to do anything more complicated.