Mini service near Bedford, OH

Lusty Wrench is an automotive service and repair facility located in Cleveland Heights, Ohio. For over 30 years, we have provided expert repair of our customers' toughest vehicle problems; on both foreign and domestic makes. We also provide a full menu of cost-effective preventive maintenance procedures to keep your vehicle running longer, with fewer costly break-downs.

European Automotive Specialty Shop we ONLY do German and Swedish cars! We are Your only stop in Cleveland for anything Mechanical & Electronic, from regular service to custom Computer programming on Mercedes Benz & BMW/Mini only. Give us a Call to discuss your car problems! Sincerely, Dan Gerber

I saw negative reviews of this place and thought they may just be isolated incidents. I should have gone with my gut feeling, that was mistake #1. I dropped my BMW 650 off on Wednesday evening for an appointment on Thursday morning. That was mistake #2. I stopped by later on Thursday to see what was going on with the diagnosis but my car was no where to be seen. After asking where it was and waiting about 10 minutes I was told it was parked out front, it wasn't, I looked. A few minutes later one of the "technicians" was pulling in with it. Ok, fine road test I get it. They say they can't find any coolant leaks and that it's not leaking, trust me, it's leaking. Ok fine, I pick the car up and notice they put 131 miles on it. I called Carey the owner and he didn't even deny it. He told me they drove it to Mentor for an "extensive road test" to see if it would leak. Are you kidding me? They were even dumb enough to leave a receipt in the car from Painesville which is a LONG way from Parma Heights. The funniest thing about this whole cluster is that the owner thinks or at least acts like this is completely normal. I said, "it's funny how a BMW dealer doesn't do this". He replied that he knew BMW techs that will road test a car to Columbus. Seriously? He's delusional. Well at any rate, they used my car to joyride and most likely never even looked at it. They said it's probably leaking from a loose expansion tank cap, if that were true it would be leaking from the top, not the bottom as it's and coolant would be down the tank and it's not. Funny how BMW found the problem in 30 minutes. Do yourself a favor and pay a few extra bucks and go to a reputable shop unless you want your car used like Ferris Buehlers Day Off. You've been sufficiently warned.

Wonderful shop! Great people! Reasonable prices! Excellent work!

Inspection seemed to be thorough and included pictures and comments from the mechanic. Bill was very professional and took the time to discuss each of their findings w/ me, to answer questions, and share his professional opinion. Very satisfied.

I had a great experience here with my car. They did a fantastic job and were extremely knowledgeable. I had to work the next day and they even offered me a loaner car until the work was done which only took one day. I will definitely recommend them to my friends and family. Cassandra Casteel