Ford service near Berea, OH

I'm very pleased with my air conditioner fan. It's working perfectly. You were kind and helpful. I feel as though I have found a new auto mechanic. Feels good.

They promised a free evaluation via a video on the Google page presented by the president of the company! They lied!! They charged me $200 to look at two simple concerns with the promise that IF they found the problem they would put the evaluation fee towards the repair. Another lie! Typical bait and switch move. Promise from three different employees. Well guess what? They couldn’t find anything wrong. So now I still have the issues with $200 less taken by this garage. I emailed them twice showing them the video clearly stating that the evaluation was promised as a complimentary inspection. They ghosted me and refuse to refund my money and refused to honor the video!! I wonder if they’ll take it down after this is submitted. I want a refund and I want the promise in the video by the president to be honored!!

I inherited a vehicle and wanted to see if it was worth fixing. In a nutshell, they took a month to do the repairs, charged me 500$ over the estimate, and did not change the tires or oil as the quote stated. Then I immediately took it for a second opinion and they said the engine was shot. I totally wasted over 2500$ because this mechanic didnt take the time to properly diagnose the vehicle.

I called around to get a better price than the dealer gave me, talked to George and he was very courteous and tried to help me. I then took the car in to be checked . Again he helped me make the decision to use them.. The price was right and the workmanship was good. I will use them again and tell my friends about them. Theresa B

Since 1988, Parma Car Care Specialists has served motorists in the Parma, OH 44134 area.