Truck parts service near Broadview Heights, OH

THANKS NICK....to you and your friendly crew for getting to an urgent repair in a timely manner. You and your crew are very friendly, fast , efficent and at a fair price. Before Nick I had problems with other garages and once I found Gearhead I adopted them as my only go to garage. THANKS AGAIN! Doug B

Since Don feels the negative comments on fake, I must only assume Don is also writing a fake review to try to make David Kloner look good. We can provide a copy of the BBB negative rating. Likewise if you go to Summit County court records, you will have no problem finding the numerous lawsuits David Kloner has been involved in ... including being sued by two synagogues. Being sued by a church does not sound like competition, it sounds like he is even more of a deadbeat than was originally thought.

Ganley Ford Truck & Fleet Center is Dedicated to reducing downtime, which is important to any business. We have heavy truck lift capabilities up to 40k lbs., seven parts trucks on the road every day in Cleveland-Akron-Canton areas to get the parts needed to repair your vehicle quickly. Special fleet pricing on all commercial accounts. Any make or model welcome. Most repairs are done same day. Call and ask for Paul Wilson- Service Director. We have one of the largest inventories of new and used vehicles. All Ford Motor Company plans welcome. Sales is open 7 days for your convenience. The Ganley Ford Collision & Body Shop is full service to keep your vehicle looking new. We work with all insurance companies.

I ordered a Scag PTO clutch from them on 8/9/2016. Part was delivered, but in the time it took to come in I realized this wasn't the part I needed after all. As soon as it came in I looked on their website for details on how to return the part. It specified I would need to pay the return shipping (completely understandable) and a re-stocking fee of 20% (a bit excessive) on the $286.17 part ( $57.23). I was a bit bummed to learn it would cost me about $80 just to return a part I didn't need, but it was my mistake by ordering the wrong part and at least I would get back the other $200. However, when I called to get a RMA (Return Merchandise Authorization) in order to return the part they told me they won't take back anything electrical. I informed them that I never installed the part, I actually didn't even open the box at all, it sits exactly like it did when it left their store. They didn't care. So they would of made $57 off my mistake and only had to open the box and put the part back on the shelf (which they had in stock to begin with). I would have gladly waited for them to inspect the item to ensure it had not been opened, installed, or tampered with in any way before expecting a refund, but instead now I have a $286.17 paper weight. I buy a lot of parts for my business, but I will never buy from them again. Not only are their re-stocking fees excessive, but they won't even take back a box that hasn't even been opened. Poor business practice in my opinion. Never again, I will buy elsewhere.

Fast and good service highly recommend