Brake repair service near New Albany, OH

My wife was given a 2004 Lexus ES300 by her mother. It had sat for about year before my wife started driving it. Although the car was in great shape we soon learned that it needed a brak job. We took it to a dealership in Delaware, Ohio and were given an estimate of almost 1/2 the cars value. I decided to go online and look for another mechanic in the Delaware area. Boy was I glad I did. I read a bunch of reviews about James Church and his staff at Oxford Automotive and decided to contact him to discuss our issues. He was very careful to not badmouth the dealership I took the car to, which was clearly due to his Faith. He suggested I bring the car in and he would give us PT Crusier rental car for a set one time price that is equal to a daily price from rental agencies. Long story short, he was able to fix all of our issues and them some and still save us over $500 from what the dealership was quoting. He also made suggestions as to what might be needed in the future but never once pushed to have it done immediately. The entire staff we dealt with was so nice and proefssional which was quite refreshihng. This is one place that does business the old fashioned way and we were so appreciative of the honesty and quality of work. Thanks so much James, and also thank your staff for us!

I have been to this shop for years, it recently changed management and only went downhill. I took my vehicle in for strut repair, an unrelated transmission gasket repair and an oil change. My main complaint was my car was shaking on acceleration/deceleration. 24 hours after they said my car would be complete and $1600 later, my car is shaking on acceleration, deceleration and idle. They put in the wrong weight of oil but "graciously" changed it again without charging me again. When I communicated my frustration I got an empty apology and an offer for a free oil change in three months. Between the poor communication of when to expect repairs to be completed and the shoddy work, I would recommend people avoid this shop.

I recently took my car to Deke's for two different service maintenance items and my experiences with both items were fantastic. The mechanics were extremely polite, professional and knowledgeable. They spent a significant amount of time with my vehicle to determine the issue, and completed all repairs in a timely manner and at a very fair price. I would highly recommend them to anyone!

Always friendly staff and fair prices. A great local business Montie Gordon