Brake repair service near Waldo, OH

It should be ZERO but one star for the poor worker who deals with this. In all my years in the service industry I always keep a keen eye out on how other companies operate when I visit their establishment. To say I was appalled at the behavior that was shown while me being "a potential" customer at Wilkersons last month would be an understatement. I was greeted by a nice lady who was assisting someone on the phone at the same time and was quite busy. I gladly waited as she wrapped up with the customer on the phone all the while still advising me, she would help me asap. All the sudden what I assume is the manager or owner stormed in and gave the lady the evilest look and as he went by started to berate her about me waiting. I was speechless and as I was getting ready to say something he stormed out to the shop area just as fast with lewd profanities for all to hear. I politely nodded to the lady while she was finishing her call and left and never looked back. Autowise on Main is the place to go, a complete friendly staff not just one person

My motor idled rough when I went to this shop. They told me they checked electrical, changed ecu, fixed the exhaust (someone before had rubber hosing on it, hole in it), and fixed the vacuum lines. After the job, the car did idle correctly, but only for about a week. So I checked these areas worked on. There were still loose wires like I told them to fix. Idk if they changed the ecu but it looked old and it was just hanging down instead of in place like it should. All the vacuum lines were still old and had slight holes in them. The only thing they actually did was get the rubber hosing off of the exhaust and weld in a metal pipe, but they didn't even have the catalytic converter returning back to the motor like it should for better fuel economy. They cut the return line and plugged it with a large screw and solder. Charged me $520 for all of this work they said they did but didn't do. Will never come back to this rip off place. SAVE YOUR MONEY AND GO SOMEWHERE ELSE.

I had Met Jon Ketchum though my work. I have had met other people within his profession and decided there firm was a class act barring NONE . Upon having my vehicle repaired.I was informed of the repairs that would be needed as well as the cost of the repairs.They were up front. As well as thorough thru out the repairs. Upon the repairs they were more than honest on the time they had spent to perform the repairs. I AM so pleased with their service as well as cost i would HIGHLY recommend them to any one in need of automotive repair. Jerry Kahler. A special Thank You To Jon Ketchum & His staff. I will Not have anyone else work on my vehicles

Buckeye addressed my needs in a professional manner and advised me on suggested additional work that I can consider to schedule in the near future

I've been using EXCITE for a couple of years now and their service and integrity is great! Their prioritized service model is great for balancing car repair needs with a budget. I recommend them every chance I get! Thanks for the great service guys! Keith L. Columbus, OH

These guys are liars and crooks! I took my car in for a simple oil change with a tire rotation. They told me I need to have all of my brakes and rotors and calipers replaced for $800.00. By the way, they did this 2 years ago when I went in for an oil change. 2 years ago, my buddy and I reaplced the back brakes because we heard something wrong. The oil change was literally 6 months later when they told me the brakes needed to be redone. So my 6 month old brakes needed to be replaced. This time, I obviously knew better so told them to put my car back together and not to touch anything. Well, my buddy and I got the brakes and rotors at Advanced Auto parts who apparantly sells some parts to Midas. So I took the car there because I was within the warranty period on the back brakes. They said they looked good, but because Midas was a client of theirs and recommended replacement, they would warranty the parts out. We replaced both the front and rear brakes yesterday and I took the parts back to Advanced to get reimbursed. They said there was literally nothing wrong with them as did my friend. He also suggested that their particular store has stopped doing business with Midas because of these practices. As a kicker, I did have Midas replace the fronts about 5 years ago (which I negotiated about $100 off the price they quoted) and when I went in for that first oil change they told me I needed all new brakes. I reminded them they had just done the fronts about a year ago and they said, oh yeah just the backs need to be replaced. This time they said the calipers needed to be replaced and when I questioned them they said they just needed to be cleaned. This place will lie, cheat, and take advantage of you at any opportunity. Also, note that when they guarantee brake pads for life, brake pads are $25....they do not give free service to put them on so you will still pay another $100 for the service fee and deal with all of the above telling you all

I will never bring my suv to them again. They lied about what needed to be done, and they also messed around with the axels towards the rear of the vehicle. Plus they over charge and lied about the amount I owed. This is the worst company in the world, I would suggest not going not even for an oil change. An single women beware because they will try and convenience you that your vehicle is falling apart. My last visit they tried to tell me that I needed stocks for the front of the vehicle. I went to the dealer ship and they said no way their is nothing wrong with the stocks. Midas is the worst.

Over 25 years as an auto mechanic with ASE certification. We care for our customers and make sure they are all provided with an honest, informative and hassle free auto repair service experience.