Clutch repair service near Mulino, OR

Unprofessional and unreliable at best. Dave has absolutely no idea what is going on in his shop. I approved work on January 29th 2015. I was told I would have my vehicle back by the 6th of February. I stopped by on the 6th and was told they had not even ordered parts. It is now the 13th and I do not have my vehicle back. The company never returns phone calls and I have to go in to get any information. Also, I was told February 11th via email that my quote has just gone up $829. They did not do a proper inspection of the transmission when it was pulled apart and missed several items until it was time to reassemble. The extra money doesn't bother me. The inability to communicate properly and their arrogance is what gets me.

NOTHING was done correctly. The distributor they took 4 days to put in ended up failing. The “high performance” control module that I bought for the distributor, they promised me was in the car was NOT in the new distributor. It was kept. The distributor WASNT tightened down and you could move it by hand. The valve covers were replaced which I didn’t NOT agree to. They leaked onto the exhaust manifold AFTER I got the car back. That was one of the jobs they recommended they should fix. They just charged me for new valve covers apparently because I ended up with a lot oil on my exhaust that had to be cleaned off again. And I paid another mechanic to do all of this work after I was over charged for the labor. 1200 I paid for basically nothing to be done right and a part to not be returned to me that I was lied to about being in my engine. I won’t be bringing my car back to Arthur’s. And I didn’t not like the response of the guy at the front desk when I told him about this.

Tom Dwyer Automotive Service, Inc. is a full-service automotive facility. That’s rare today in a market where profit drives shops to specialize, avoiding the responsibility of maintaining your whole vehicle. While a brake shop looks only at your brakes and a muffler shop won’t touch your transmission, we have the equipment and knowledge to take care of all your vehicle needs. This lets you spend your hard-earned money more wisely, because it may not make sense to do an expensive repair on one system of your vehicle when another failure is lurking in another system. Only by caring for your vehicle as a whole can we provide the sensible vehicle support you need for the long term. From a simple alignment to complex computer control problems, you will always receive superior care at Tom Dwyer Automotive Service, Inc.

Car runs like new. Wish I did.

Stay away they are scammers! I went to this shop for a transmission. They charged me $3700 and talked me out of purchasing an extended warranty. Telling me that this transmission was heavy duty and I'd be wasting my money. They said they never have transmissions come back and the guy who put it in was the best! The regular warranty is for 1 year. Well a little more than a year later when the warranty was up, the tranny starts feeling funny. So I take it back in. They check it out and assure me that there is nothing wrong with the transmission. Well about a month goes by and it starts getting worse where it's slipping. So I take it back again and they tell me I need another new tranny, of course my warranty was up so I had to pay for it. They assured me it would be cheaper this time because it wouldn't require as many parts. I was enraged and after threating to go to the BBB. They said they could give me a break on the price about $2,000 but they would only warranty it for 3 months and I wouldn't have the option to purchase an extended warranty. What!! why would they do that, I know because they know they do crappy work and it probably will go out again! I ended up accepting that offer because I plan on getting rid of the car anyway. So it ends up taking them more than 2 weeks to get it fixed they kept telling me it'll be ready tomorrow then the next day and so on. I ended up having to miss work and asked for a loaner car but they wouldn't do it. Said they couldn't afford the $25 per day. When I did get the car back they offered to drive it to my house. I thought this was nice, but when he got there, he was acting real nervous. Had me sign reciept of the vehicle and almost took off running, to his ride, who hadn't shown up yet. I get in the car it smells like grease and oil and the gas light is on. The transmission works but feels a little rough if you ask me. What a bunch of Crooked Jerks. They exthort money out of people by doing crappy work. The owner is named

If I could give them a worse rating then this I would. I received absolutely horrible customer service by the owners, of all people. I went in using a coupon I had got off of Groupon and asked for an oil change. I was a first time customer of Meineke and thought they were offering a good deal through Groupon so I'd try it out. Bad mistake. I had only asked for an oil change nothing else, as my car did not need it and I was short for time. Before I knew it the mechanic came into the lobby and told me he broke part of my wheel while getting my tire off. I was confused as to what he was talking about so he led me into the back to show me. As he was explaining that the piece broke because of who ever put the tires on last tightened them too much and I would now pay for the part he broke, it hit me.........I didn't even ask him to be doing anything with my tires. When I asked why my tires were being messed with when all I wanted was an oil change, the Female owner said to me well we always do complementary tire rotation and I'm sure you were told that. At this point I'm getting pretty irritated and let them know that I did not ask anyone to touch my tires, and I shouldn't be paying for a part that is broken by their mechanic who performed a service I did not need, or ask for. The Male owner then stated fine I will take the charge off since you're whining so much about it. I waited around for 2 hours for their mechanic to fix it and never received so much as an apology from the owner, only the statement that it's better where they moved from because people aren't like they are around here. Can you believe it?! The point of the Groupon was for them to build up their customer base, but instead they lost more customers then they know. Businesses are build on word of mouth.....

Great service, they do the best to get you a great deal. They don't pressure you to buy a car like other dealers might. They want you to be comfortable and happy with your purchase.. This is my first car and the hole process went smooth great people great cars and great prices what more could you ask for. Jesus Ayala