transmission rebuild

Unprofessional and unreliable at best. Dave has absolutely no idea what is going on in his shop. I approved work on January 29th 2015. I was told I would have my vehicle back by the 6th of February. I stopped by on the 6th and was told they had not even ordered parts. It is now the 13th and I do not have my vehicle back. The company never returns phone calls and I have to go in to get any information. Also, I was told February 11th via email that my quote has just gone up $829. They did not do a proper inspection of the transmission when it was pulled apart and missed several items until it was time to reassemble. The extra money doesn't bother me. The inability to communicate properly and their arrogance is what gets me.