Brake repair service near Coulters, PA

Terrible all around - horrible customer service and have a knack for finding phantom problems. Would give a 0 star rating if available

I got my front breaks changed here. When I got my car back the steering wheel started shaking. It got to the point where I found the vehicle unsafe to drive. I did some research online and found that can be caused by loose lug nuts. Sure enough, I checked the lug nuts on the driver's side tire. Three out of the five I took off with my hand. They were never torqued. The tire could've come off on the freeway and then I might not be here to leave this review. I called meineke up and told them what I found. The man on the phone was totally unhelpful. First, he tried to assure me that they took my car for a test drive. Then he kept asking me what I wanted him to do about it. He didn't offer any sort of refund, or offer to speak to the mechanic about the oversight. He did offer to tighten my lug nuts if I drove my vehicle down to them (not safe). The conversation ended with him saying "What do you want me to do about it?" and I told him that I was going to leave a negative review online because people should know about this. It was then that he hung up on me. My voice wasn't raised. I was direct but still respectful. I've never been hung up on by a professional. I contacted corporate. They got in touch with the owner who offered to torque my lug nuts and teach me how to use some lug nut torque tool. I torqued the lug nuts correctly, it was their mechanic that forgot to torque them.

Highly recommend . Fair prices and great service.

front right side was making loud squealing , steering made rubbing sound when turned. frank had the vehicle's front end thoroughly inspected then test drove it again himself to make double sure of the problems. bottom line is, he replaced the problem parts and cleaned and adjusted brakes, changed oil and flushed coolant (i had a coupon) and saved me a whole lot of money. he has kept my '05 cavalier on the road and running smoothly for years and for alot less than others had charged me. glad i found this garage. he is a person you can trust and he goes out of his way to come up with cost saving solutions.

AAA Aproved Auto Repair Facility, Member of Better Business Bureau, ASE Certified Technicians, Quality Service since 1972

Started repairs without authorization. Lied about repairs performed.Did not do repairs properly, refused to honor warranty. Worst garage ever.