Wheel repair service near Norwood, PA

This place is reliable, honest, neither slow nor fast, and is economical. It is best to call them during working hours, describe the issue(s), and set an appointment for drop off. They allow you to drop the keys through a mail slot and leave your car if dropping off before they open. They call you if there are issues and when the auto is ready for pick up. They offer great services, at good prices, give decent estimates, and communicate any issues during the process. The only drawback is that Tom is kind of a curmudgeon. He is a very honest and trustworthy person, but is grumpy nine times out of ten. My wife and I have been going to Stephanou's for about seven years or so. They are awesome.

The brake service on my car was well timed ...priced well,,,.,.I will be bringing my car back for future service.My tech was a real pro,double checked his work..open and honest.,.,.,.,good exp.,.,Very happy with service..

Cost was over $2,800. That is way too expensive for tires, brakes, inspection, and a tail light, nearly twice what I would have paid at my usual mechanic. As well, your shecanic didn't clear the dashboard codes so as soon as I drove 2 miles the dashboard warning light came on for the tires. Had to miss more work, return to your shop, to hear a lame excuse from your shecanic and to hear Jenny tell me "We aren't cheap" when I complained the cost was way too high. I told you on my very first visit last month that I was looking for a mechanic that could be trusted by my wife. You aren't it.

Always up front with cost, helpful, female friendly, all around good people to work with Nicole Krippel

I was having a oil leak but after the oil change the oil hasn't been burning or leaking thanks mobile

My family and I have been taking our car there for over 20 years. The owner, Randy, is the best. His prices are a little more expensive than other places, but he always gets to the root of the problem and he is trustworthy. Routinely, he tells us when we can wait to get a service done or if we don't need to do it at all. In the end, this saved us a ton of money.

Consistently great work!

I hate to do that, but feel like I have to... I came to this location to get my car inspected last Friday (08/16/2013) waited for 40 minutes until a service representative finally asked how he can help me. ( he was the only one working there and he was already assisting a lady when I walked in...) I said I need my car inspected and how long it would take. I have been told that he needs to make a call to his manager and ask if there is a waiting list for that or something like that. I didn't feel like waiting another hr or two, and left disappointed. I went there second time on Sunday only because my mechanic doesn't work on Sundays and this is the only day off I have after working at two jobs. I waited about 2 hrs to get my car inspected!!! this is ridiculous! I would never ever go to this place again even though there is a lot of work needed to be done at my car. I also was going to buy tires from them, but with this poor customer service I ll pass on that as well.... Would not recommend this particular location to any customers. I am not sure about others locations.

It is a shame that the service through out this location is not the same. We have purchased two new cars from them and where more than happy with the service until we had to deal with the service department. One of our cars (with less than 12,000 miles one it) it had a diffected tire (Michelin) with a huge crack running for more than 3". We went to the Express Service Area so they can check the tire and only we were not serviced, but we were treated very very poorly from one of the managers (as he called himself) and accused us of trying to get a brand new tire for FREE. The whole situation was laughable because we had purchased the car cash and the cost of tire was nothing but they didn't want to bother to open a claim for us. We contacted Michelin directly where advised to go to NTB where the service was great and the tire was changed immediately because it was a manufacture diffect and at no cost to us. I hope the Sloan Honda in future has better people working for them because we will never step foot in there.

Been taking my imported car problems to Fred Sonsini off and on since the 1990s. Terrific service, high integrity, fair prices, extensive knowledge and experience. "Old school" in the best sense of the term. Highly recommend.