Brake repair service near Richlandtown, PA

I took my car to Meineke (for the first time) a few months ago for a state inspection and an oil change and left it there while I was at work. A few hours later I relieved a call from a woman saying that my car was in need of $900.00 worth of repairs on top of the cost of the inspection and oil change and how would I like to pay for it? Like I could just whip out $900.00 on the spot! I have a 2010 Nissan Rouge so that just didn't make any sense. The car was running great and I always take it in for routine maintenance. I asked if it would pass inspection without all the repairs and she said yes but just barely. She said my back tires really needed to be replaced. I told her that I didn't want any extra work to be done just the inspection and oil change. She stuck to her position but said fine. Now three months later I took my car to the dealership for my regular routine maintenance and mentioned that a few months back I was told the tires probably needed to be replaced. They called me to tell me they had no idea what I was talking about because the tires are fine in fact they are at 50% now and would have been even better a few months back! THEY LIE TO YOU TO GET YOU TO SPEND MONEY YOU DON'T NEED TO!

I must say that the folks at Meiser's go above and beyond in the areas of customer service, and quality work. We came to The Reading/Topton area of Eastern Pennsylvania to visit family in the nursing home in Topton. We needed to get a family car inspected, but only had Friday to do this (we live in Ohio, and needed to return on Sunday). During the inspection, it was discovered that the car had a bad shock absorber. We were in a bind, as the area dealership could not get the car in on Friday afternoon to fix the issue. I called Meiser's to see if they could get the shocks in, and install them on the car. They called to make sure they could get the parts, and were able to get the car in to install them on Friday afternoon. One of the employees even loaned us a car so we could visit with family at the nursing home while our car was being worked on. This was MORE than over and above the call of duty, and gave us additional time with family that we would have missed out on but for her kindness. We would recommend Meiser's to anyone looking for quality auto work, and excellent customer service!

It is a shame that the service through out this location is not the same. We have purchased two new cars from them and where more than happy with the service until we had to deal with the service department. One of our cars (with less than 12,000 miles one it) it had a diffected tire (Michelin) with a huge crack running for more than 3". We went to the Express Service Area so they can check the tire and only we were not serviced, but we were treated very very poorly from one of the managers (as he called himself) and accused us of trying to get a brand new tire for FREE. The whole situation was laughable because we had purchased the car cash and the cost of tire was nothing but they didn't want to bother to open a claim for us. We contacted Michelin directly where advised to go to NTB where the service was great and the tire was changed immediately because it was a manufacture diffect and at no cost to us. I hope the Sloan Honda in future has better people working for them because we will never step foot in there.