Engine repair service near Ridley, PA

April 23, 2014 Letter of Appreciation Dear Management of NTB (National Tire & Battery Auto Center) - My name is Steven Burda and I live in King of Prussia since 2006. I have a large family, and always on the road -- thus my vehicle(s) need maintenance many times through the year! Recently, I met Collin Pinckrey who did a great job on my vehicle -- both 2010 Toyota Sienna (last Saturday) and today, 4/23/14, on wife's 2011 Honda CRV! Excellent service, very courteous and done promptly with a pleasant smile on his face! My experience, the work and value was superb. Please pass along my thanks to Collin, his Manager Dimitrious Sdregas and the entire team at NTB King of Prussia. I will sure tell my family, friends, and neighbors about a very positive experience at NTB KOP # 595! Sincerely, - Steven Burda & Family Loyal Customer King of Prussia, PA 19406 www.sburda.com

Been taking my imported car problems to Fred Sonsini off and on since the 1990s. Terrific service, high integrity, fair prices, extensive knowledge and experience. "Old school" in the best sense of the term. Highly recommend.

Sam at first was extremely kind. I later realized that was only to reel me in. There was still issues with my truck after they fixed it . I called Sam he made me wait a solid week until he looked at it again , hE said they found nothing wrong with it. I called him again 3 days later still complaining there’s something wrong with my truck. He made me wait another week to look at it, charged me again. To say they found nothing wrong it after They drove it four times. 1.5 weeks later I called Sam from the Highway, basically broke down. I was only able to literally drive under 5 mph. I told him my truck was smoking and was making the same noise I’ve been complaining about. I explained to him the smell that was coming from my truck along with where the smoke was coming from. How amazing Sam knew exactly what the problem was, yet he’s been telling me for weeks nothing was wrong with my truck. The problem was my brake was stuck and hanging down, the truck got so hot it melted my calibers etc Sam was charging me over $1300 to fix it. I asked him if he could take some money off beings though I had my truck in there two more times AFTER they fixed it complaining about the way it was driving and the noise it was making. He refused!! Don’t trust them! Their crooks!!! I called another mechanic shop. Explained what needed to be fixed according to Kirkwood auto. My truck was towed from there and towed to Sevy’s auto who fixed it for under $800.00 Don’t trust Kirkwood auto they are crooks. I asked for the old parts they fixed and they said they couldn’t find them. Yea sure. Like I believed that

Very friendly and helpful people. They did a good job of the repair to my car. There was an issue with one of the parts they used and handled it great fixed it quickly without and problem. -Matt Owens

DO NOT take your vehicle to this shop. Was quoted one price initially, then was told it would cost more money. Pre-paid for service to be performed on the car and it came back worse than when it had been given to them to work on. Weeks later after getting some more money together I took my vehicle to another shop where they looked at the vehicle and all of the electrical wires had been ruined with permatex glue, and joined back together incorrectly causing the car to shift improperly. They also caused damage to the newer transmission when forcing the new wires back together. An additional several hundred dollars later and my car is finally fixed correctly. Do not take your car to these guys even if they are your cheapest quote, trust me it will end up costing you twice as much in the long-run. I feel as if once I had paid they no longer cared about fixing the vehicle figuring they had nothing to lose. I do not like leaving bad feedback about people but I even called the guy to see if out of good faith he would help me pay even with a small amount to fix the damage they had caused to my vehicle which led me to incur unnecessary expenses and he just said " Oh well I am glad that it is all fixed now, I just feel that I didn't make any money on your 'repair' so I have nothing I can do for you." Not good business, when people read this it will cost him more jobs in the long run. You have been fore-warned. Take your car to Del Trans, Schilling, or even Meenan even if they quote you a little higher, at least they will do the work right the first time.

Refuses to call me back to make appointment for fine adjustments after lowering the car. John is very unprofessional and clearly unresponsive. Stay away from this one. -Pat