Acura service near Cumberland, RI

Oil change and lube went as always. I was unaware that the inspection process was no longer part of the garage, but rather the dealership. The guy running that needs to learn how to relate a bit better to customers.

Whether you need to schedule a regular maintenance appointment, or require repairs due to damage or malfunction, look no further than Weston Automotive Inc.! Weston Automotive Inc. is a complete automotive repair facility that services both foreign and domestic cars and trucks, and offer same day service on most repairs. Our state-of-the-art service facility incorporates the latest automotive technology with excellent customer service. We believe that every Weston Automotive Inc. customer is a special customer, and we will work hard to keep your business. When you need high quality automotive repair or maintenance at an affordable price, look no further than Weston Automotive Inc.!

Great customer service and pricing. I have been bringing my car here for all my repairs. The work was always done time

I feel the repair was done well on the brakes, haven't had a problem. My biggest complaint is I made an appointment I believe monday for a 8am appointment on Thursday. I arrived on time. When I went to the shop to check on my car around 3:00pm they had not taken it in. They told me they were busy and other cats had came in. I feel my tile slot should have been honored and they should have taken my car in as scheduled. They did not start my car until the following day, and never notified me of this, if I didn't go down to the shop I would not have found out.

The front desk receptionist is very unwelcoming! Shawn was great. I would like to know why I was charged extra after getting alignment. The reason giving was “we have to pay bills and keep the lights on”. I was also given two different quotes when inquiring about rear camber arm change.

Rick over there at JnS is the MAN! I purchased my car from carmax and when I called to get warranty work done they referred me to J N S(glad they did). Brought my car down there with a ton of issues. Rick made the process as easy as possible. The guy honestly went out of his way to get my business. 1- Rick called my warranty company for me 2- He scheduled me a rental car that was covered by my warranty 3- Warranty company's are always a pain in the ass but Rick called em did all the leg work got them to pay without having me wait long. 4- I ended up paying less that what my original deductible was! 5- probably my favorite part of my experience was when I picked up my car it was WAXED AND DETAILED! Like I said these guys went above and beyond for my car. Thank you Rick. P.s if you have carmax extended warranty just skip the middle man and call rick they'll charge the same deductible, give you a better warranty that carmax does on their work 3year/36k! Jose C. Smithfield, RI