Oil change service near Greeneville, TN

Waited for 10 minutes outside the shop doors waiting on someone to see what I needed. Fully understand they had two vehicles in the shop; but attendant was more concerned with shooting the bull with his buddy than taking care of business. Won't stop again...here's a recipe on how to go out of business.

I have taken my Kia Sportage to Ponder only a few times.Both times the people have treated me kindly and the work has been great. They have given me a ride back to my home each time. This last time the repairs on my vehicle were much more than I had expected and Bob told me about the NAPA 6 months no interest credit card which helped me with the cost. Melissa was extremely helpful when it was discovered that some of the repairs were caused by something that had been done by the previous repair shop that did work on my engine. She took it upon herself to contact the other shop and work with them on the cost which saved me $300. This was such a gift to me and I am totally grateful for this. I will continue to take my Kia to Ponder and will be a lifelong customer. Thank you so very much Ponder Auto Repair for going beyond the call of duty and your excellent customer service and great work. My Kia has never felt better. Shelia M. Johnson City, TN

I had my 95 chevy suburban oil changed and plugs changed and also my door handle put back. Mike Nelson is a very good mechanic that is ase certified and his prices are very reasonable. Will definatly be calling again in future when need more work done

I was told I needed $900 worth of repairs. A second mechanic told me I needed nothing but the oil change! Stay away from these liars!

University Lube & Detailing is the premier car and truck detailing center in Johnson City. We are located on Buffalo Street just across from the Shamrock. We are a complete detailing service.