Oil change service near Chattanooga, TN

Blackwell Automotive is the most knowledgeable, professional, courteous, and honest business that I have ever had the pleasure of doing business with for many years. I would highly recommend them to everyone.

Phenomenal service! We will definitely use Wrench again. Thank you for making it so easy to get our oil changed. Janna Ramer

I was charged $500 for absolutely no work for them to tell me nothing was wrong with my car but yet they drove my car over the weekend not during office hours and put almost 2000 miles on my car just to tell me I owe $500 for them claiming to put $100 worth of gas in my car which my car will not even hold $100 worth of gas and it shouldn’t take you to put $25.04 times in a car that you had had for six days just to tell me that nothing is wrong with the car total bull**** I wouldn’t recommend anyone going there or taking their car there

+1

These were the NICEST people. I’m a college girl who doesn’t know anything about cars and they were so nice and reassuring. They explained everything to me and even took the time to call my dad and give him the updates since he understood what they were talking about.

Courteous, efficient, pleasant w coffee , snack, & wifi while you wait. Always the best care of my vehicle. Actually didn't charge me for a small repair. Godly, caring, people to work with.

Excellent service. Said what they could do then did what the said. My wife liked the fact that they treated her like she knew what she was talking about instead of treating her "like a silly woman". Reasonable shop rates ( comparably- I grew up in the day of 6.00 labor) for the care and skill required.

If you're looking for the cheapest oil change around, this isn't you're place. But if you're like me and prefer to trust your vehicle to professionals who provide expert service in a timely, courteous manner at a reasonable price, you'll eventually wind up here.

I have been going to this location of Express Oil for about 3 years now. Nick, the manager and every one of the employees have always been very friendly and helpful. But most importantly, they are HONEST, which is very hard to find today, a mechanic that you can TRUST. i'm a single woman and have been lied to MANY times regarding my car, having been told I needed a new fly wheel when another mechanic told me there was nothng wrong with it! Nick and his guys will tell you the truth, if something doesn't need to be replaced, they are not going to tell you it does. By the same token, they will SHOW me what is wrong when something is wrong and tell me how soon I need it replaced, etc. I love these guys! Love this place!

I have had the worst customer service experience of my life today at Express Oil Change and Service Center at 5503 Brainerd Road. To start the problem out the wrong part was replaced initially. This caused the car to stale within 1/4th mile from the location. Once it was taken back, the person said "What do you expect me to do. You can pay $50.00 and have it put on the computer to see what is wrong with it." I attempted to discuss the situation with the manager, who responded in the exact same way and refused to try to assist at all. Luckily on my way through the parking lot the mechanic, who actually did the work, stopped me and discussed the situation. He then realized the wrong part was replaced and agreed to correct the problem. The mechanic took me back in and explained the situation and the manager still had attitude. After the car was fixed, I asked the manager why he failed to try to see if something had been done incorrectly before telling me there was nothing he could do. He responded by saying that they had been told to fix the wrong part (although all paperwork shows otherwise) and said it was my fault. I tried to point this out on the paperwork and he wouldn't look and said he was done talking to me. I advised I wasn't done speaking and he turned his head and began working on his computer. Please advise all people you know not to use this business as it is very apparent they are all about the money and do not care about the customer. This is just a summary of the actual interaction and was actually a little more outlandish but I think I made my point.

I have never written a review in my life-good or bad. This isn't really a review, but more of a word to the wise. I'm only sharing my experience. You can do with it what you will. I had my 2004 c240 towed here with transmission problems (wasn't shifting). Like you, I did my research beforehand, and decided this was a reputable place, based on reviews I read online. I took a half day off work and paid wrecker $125 to tow my car there. They called me three days later and advised me that my tranny was beyond repair, and the only fix was to rebuild it at the cost of 5k-6k. They also advised that they don't install used parts so my only option with them was to rebuild. (Charged me $350 to tell me this btw) Considering the car isn't worth much more than that, I took another half day off and paid wrecker another tow bill to have my car taken to a different German auto shop within a mile of this place, that would install a used transmission for a fraction of that. Based on what Bavarian diagnosed I had the other shop pre-order a used transmission to have ready to replace bad one-which they did. They called me back the next day and advised me that the tranny wasn't bad at all, it only had bad conductor plate, which they replaced, did an oil change and tune up for 1k. Now In two days, my car is running and shifting as well as it ever did. They didn't charge me a penny for wrongly having them order and ship the used transmission to them(and back)that wasn't needed to start with. This other German auto shop will definitely get any automotive work I need done, from now on-foreign or domestic. A good, honest mechanic is extremely hard to find. I'm not saying don't use Bavarian, I'm only suggesting that if they quote you an expensive repair, take a trip less than a mile down the road, for a second opinion, it very well may save you quite a chunk of money. It sure did me. I even offered to split the cost of their "mis-diagnosis" just to try to recover some of my lost time and wages and keep it fair for everyone. Guess what they said. Believe me it was worth every penny I paid just to find the other German auto shop.

O.K. Auto is a family owned repair service that was started in 1974 by Orville & Kittle. Our reputation is longstanding in the community. Come see us for all of your automotive needs - We have Dealer Level Diagnostics including Computer & Key Programming for Domestic Only. Servicing ALL Domestic & some Foreign Models call 423.867.7696 for more information. We are conveniently located at: 4014 Rossville Blvd Chattanooga TN 37407 across from Church's Chicken.

Located in the heart of Chattanooga TN. I am here to help you reduce your dependence on foreign oil. Save time and money with AMSOIL synthetic lubricants. AMSOIL is made in America and Veteran Owned. We provide custom lubrication solutions to all types of customers. From families to trucking fleets, we have the products and expertise to help you save time and money. We serve customers across North America, and we are always happy to help any way we can. Contact us for more information on AMSOIL products, for help determining which products you need or to place an order. You can also order online. www.michaelbonner.shopamsoil.com -Contact Michael for more information on AMSOIL products MICHAEL BONNER - Owner

German Autohaus of Chattanooga is the areas premier European automotive repair facility and parts supplier for BMW, Porsche, Audi, Volkswagen, Mini, Mercedes and Volvo. We are dealers for; Motul, Brembo, Sachs, Powerflex, Garrett and Bilstein. We are also the areas authorized APR tuning and installation facility.