Ford service near Hermitage, TN

Took a new to me 06 Sequoia to Ron because I was hearing noise from the rear end. Ron spent over half a hour driving and checking things. Typical road noise for that model. I tried to pay him for his time, but he wouldn't take any money! Said just to bring it back to him when I needed some work done. That I will surely do! Very nice and honest man to deal with.

Had a terrible experience with this business, and when I posted my experience on social media, the owner engaged in a day-long argument with me and others who were also expressing their terrible experiences. She verbally attacked anyone who opposed her and her business. She posted business paperwork which had our personal information on it, including our cell phone, home address, and our vehicle information. Truly unprofessional.

This is the best mechanic I have ever had!! Learned about them through my place of employment and cannot say enough good things about them!! Trustworthy mechanics that do great work!!! -Jennifer Norman

2 Man operation with 30 yrs combined experience offering road service or we can do work at your place or ours no job too big or too small.

Crucial Customs and Restorations is a professional custom one stop shop in the field of restoration, fabrication, custom work and auto body repair. There is nothing we can't do. We offer a lifetime guarantee on all our work. We specialize in all areas of the auto customization and restoration fields. From fabricating panels and pieces to one off designs, full frame off restorations, custom painting, graphics, airbrushing and pinstriping; we have something from everyone. We can even help the hobbyist along with their own project. We pride ourselves in quality, excellent and attention to detail while providing services in all areas of the restoration and customization fields. We have a great supply of manufacturers to satisfy all aspects of the automotive fields. Our goal is to produce quality work and a guarantee of your satisfaction as a customer. We insure you of a reliable service without hassles or wasting your time. For information you may contact us at CRUCIAL CUSTOMS (615)477-4860!!! Let us show you what we can make your vehicle really look like!!!! CRUCIAL CUSTOMS IS EVERYTHING YOU EXPECT A FACILITY TO BE!!!!

Took my truck, a 2008 F150 to Car Maintenance and Performance earlier this year. Craig and the gang took care of us and our vehicle. I had my yearly oil change as well as a transmission service and tire rotation. While the shop is 50 miles from me this is the only place I will take my vehicles.

This place is great! I will not go anywhere else. Knowledgeable, quick, very reasonable costs, great customer service... everything you can ask for and want.

I should have read the reviews of this place before I brought my car here seems I'm not the only person to have this issue. First, it took me a month to get them to call me back to set an appt.to look at my car, should have ran then! Then, after setting a date to have my car repaired I get my rental and show up on said date for them to tell me that the guy that does hail damage would not be there for a week. An employee actually stood there and yelled at me at the desk that I had the dates wrong loud enough the manager came out. The manager did get someone out to fix my car but told me he would call me when it was done and did not. It took multiple phone calls to get him on the phone for him to tell me they did not have all the parts. I was told they would call me as soon as my part came in and their glass guy would meet me to put it in. Three weeks later I called them and was told that they had the window for a week but the manager was on vacation and no one called me. Then I was told they would have to call their glass guy and get back with me, again I never got a call back. I had to call the next day multiple times to get an answer. Now I'm sitting at the store waiting on the glass guy that is going to be an hour late!