I initially had brought my car in due to my starter going out. My vehi... read more I initially had brought my car in due to my starter going out. My vehicle also has a delay when going from park to drive and I have to press down on the gas a few times for it to kick into gear. I use to work as a service advisor for Mazda and currently an insurance agent. I mentioned the two issues and I mentioned that I needed to get my transmission fluid exchanged. I was told they would do a diag to see what the issue is. My car was fixed the very next morning after dropping it off. The starter issue was resolved. My vehicle still has a delay when I shift from park to drive. I paid $400 plus for transmission fluid exchange that did not fix the issue. With a diag you’re supposed to know why your check engine light is on etc. I did not get that either . Usually most repair shops will tell you why a fix didn’t work. I did not get an answer. Also the mechanic put an air filter in my car without my knowledge and it was not on the estimate I agreed to. The nice representative and the front changed it but the mechanics could’ve done better.
Would not bring my car anywhere else! Wonderful Service!
No communication. I had to call twice to figure out what was going on ... read more No communication. I had to call twice to figure out what was going on with vehicle, once at 1:00 and 4:30. I also didn’t realize that this location doesn’t do alignments and subs everything out. Should’ve started somewhere else to begin with. I was baited in with a early appointment the day after calling to schedule. I will know better next time. Completely screwed up my day that day thinking everything was being taken care of.
