Brake repair service near Pleasant View, TN

If half a star was a rating I would give it to this business. I was referred to Johnnie because of his expertise with Dodge vehicles. My car never acted up in the 3 days he had it, so he said it was hard to determine the issue and I was fine with that!! But he noticed with over 141,000 miles that my timing belt, water pump and fuel injection system needed to be serviced. Ok what's the cost? $130 for the fuel injection and I will get back with you on the rest, I also asked about tranny service and we discussed some other things that may need service since I'm over 100,000 miles. When I got the call back I was quoted $645.70 which I thought was everything, because he also reiterated they would do the fuel injections, water pump and belt and wanted to make sure he got the "go ahead" to do the work. Husband calls on day 3 around 11 am and they tell him my car was ready (when was I gonna get a call?) and the price was $788 and some change (strike 2). Over a $100 difference and my husband questioned it, then we were told it was a confusion because the last call was a quote just for the water pump and timing belt, but if you pay with cash they would take $80 off the bill. My husband and I both asked to talk to Johnnie to clear up the confusion, but he was too busy to talk to us. EXCELLENT CUSTOMER SERVICE FROM THE OWNER......NOT!!! Let the price gauging begin $50 fuel induction cleaner & additive and $40 for labor. Coolant $16.20, Shop supplies $20 pump $77.99 & belt $57.99 timing belt labor $372.05 and this was after he claimed to have adjusted the price. I got inside my car, my floor mat was covered in dirt, rocks and grease, and door panel covered with greasy handprints(strike 3). NEVER EVER AGAIN!! I hope your experience will be better than mine.

Beware beware. Left my vehicle for an estimate on my brakes, when I went to pick it up but they said I owed $120.00.When I left my car they didn't say anything about charging me a 120.00 to give me an estimate. Outrageous. Never taking another vehicle to them.

Mark's Automotive is a full service mechanic shop that has serviced all of my vehicles for over 15 years. Mark and his staff are extremely knowledge, professional and ethical, and will treat you and your automotive needs accordingly. In addition to offering general service and repair, Mark's Automotive was the only shop in Nashville I trusted to rebuild my custom, fuel injected, 68 Camaro.

I've had to have 3 cars worked on recently No complaints. Highly recommend! Keith the manager is great-honest and fair. Customer care associate Don was nice as well.A++++++++++

the worst shop ever,stay away from this shop,lied and cheated me on truck repair