Mechanic Advisor

Auto Body Shop in Addison

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Auto Reviews in the Addison Area

  • VincentreviewedHales Collision Center

    DeLorean Scammed me out of over $1000, DO NOT DO BUSINESS WITH THIS CO... read more DeLorean Scammed me out of over $1000, DO NOT DO BUSINESS WITH THIS COMPANY. They pay for reviews. Sketchy place to trust these people with your car. They've also been known to steal insurance money without fixing your vehicle. BEWARE

  • NicholasreviewedVIP Auto Care Dallas

    These people are scum. They are dishonest. They regularly post ads on ... read more These people are scum. They are dishonest. They regularly post ads on craigslist lying about 'free towing' with repairs. I was charged twice for towing, even with a $2700 invoice! What they DON'T mention in these ads are the hidden fees, how they will TAKE YOUR TITLE and hold it as a ransom so that you'll either be forced to pay their high prices(including issues that they 'magically find' later, so that they can charge you more), or you'll lose your care. The idiots that work there...they will lie to you right in your face. They are rude and use bully tactics to scare customers. Their communication is poor, I always had to call them to see if my then car was fixed. Once I called and the 'finance agent' made up a lie saying my car wasn't ready because it was being 'test driven'. When I finally got the car after being 'fixed' and it died 10 minutes later, she said the car was never test driven, they simply got the car to start...who does that? The owner avoided me and my calls after that, leaving me to deal with his meathead tow guy/mechanic who was just as bad, assuring me that he'd work with me if I took down my negative bbb review and/or admit the problem was on my end...which I foolishly did even though I knew this place was full of it. I asked if my car was good, he assured me it was, only for me to pay $416 the next day and as soon as I got in the car, I saw a check light and the gas gauge(which they refused to fix, despite initially saying everything was good with the car!) didn't work, leaving me to guess how much gas was in the car! I was charged a bogus $95 diagnostic, when I asked why the car still has a check light and why the battery light came on when it stopped the tow guy/'mechanic' told me he didn't know what caused it..how can you charge people for something you don't know how to fix? Read the reviews, ALL of them are negative. The only 'positive' reviews this ripoff place has are on are google, and they're obviously 5 star fake ones that read like an advertisement instead of being from an actual person. These people aren't honest, they actually had the nerve to flag my facebook review...as if they haven't messed me over already. Speaking of facebook, like how they post fake positive reviews on google, the people that like their facebook page actually work there! Too gutless to admit their own mistakes, lying on me when they finally gave me an invoice(that's AFTER I paid $900 and gave them my title!) saying I 'refused' mechanical repairs, lie after lie(they all lie), inflated prices, the owner told me over the phone and in person several times that specific issues with the car would be fixed, but he did nothing. What they tell you and what they actually do are 2 different things. They give you verbal commitments, while they'll lie on you on paper to protect themselves. This is why if you don't know about cars, you don't go to a place like this period, especially on your own, because they aren't honest. The awful tow guy that took my car had the nerve to ask me to bring him the key. DO NOT GO HERE. YOU WILL BE WALKING! Save your hard earned money and get a car with a warranty, take a bus...just don't go here.

  • KatherinereviewedHales Collision Center

    After a wreck, My car had been towed to Redman’s automotive where they... read more After a wreck, My car had been towed to Redman’s automotive where they informed me that they could do the engine work just not the body. I googled (First mistake) Hales Collision and gave them a call, I spoke with Billy Bugg over the phone who continued to assure me that he would get my car taken care of in no time and that he would even give me a discount as long as I paid part of the repairs up front. In trust of this man, who is very good at manipulating I gave him permission to tow my car from Redman’s Automotive all the way to Hales, being promised that I would not get charged for this tow. On 08/29/2012 Billy Bugg gave me an estimate of which he assured me would not be added to and also told me my car would be ready in 4-6 weeks, which is decent timing so I agreed for them to begin work. Now during this time I had to go without a car and my family was so gracious to help me get to and from work. Well 4 months later, after paying half the amount due up front (Yes almost 4 months) I had enough with the lies, the stories, the fibs, the reason that my car was STILL not going to be ready until after Thanksgiving. On November 26, 2012 Billy Bugg gave me a call around 8:30 am in the morning. During our phone call he verbally agreed that if I would give him 2-3 more weeks to finish my vehicle that he would have the car fully painted and back in shape looking better than before, he also told me that the remaining amount on my bill would be removed since they had taken so long. The only remaining amount would be $400.00 to cover the cost of the parts. He claimed all these agreements as a “wedding gift” since I had just gotten engaged on September 10. I had also informed him that my fiancé and I were paying for our wedding and I needed my car as quick as possible. Billy continued to text me and tell me that my car was “almost” done, yet every time it seemed to be near completion something else would go wrong. The engine that they apparently bought from Late Model Sal

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