Oil change service near Arlington, TX

Worst customer service ever. Sat in the lobby for 1hour and 45minutes for an oil change. All customers who came in after me, left before me and were doing oil changes also. When I finally ask the guy at the counter how much longer, he said there was a mix up and my car is ready, when I went to get in, they had left it parked in front of the bay doors, the windows down and the dirty paper floor mat they use still inside. I noticed my car there the whole time and thought they were waiting to pull it in after another car was done. So now I'm positive they did not even do an oil change and charged me for one because they forgot about my car. I Will never go back here.

You are in good hands with Alex at Auto Hans. He is experienced and came highly recommended to me by other BMW owners. Alex was able to get me in immediately just before Closing recently even without an appointment to install a new battery so that I wouldn't be stranded in very cold weather. That's good service and greatly appreciated. Maintenance and Repairs are done properly and you WILL save money over the Dealership !

I called the 972 385 3550 Phone number from 2 different phones and I got "This isn't a Working number". I don't know if they are in business anymore or if they have just changed their phone number but not updated any of the link information on the Internet.

Tony and company really stand behind their work. They take pride in getting the job done right. Their prices beat the dealer and the competition hands down. They know what they're doing with BMW repairs and that's no mean feat. I wouldn't trust anyone else for my 2001 BMW 740iL repairs and service. FIVE stars!!!

My car over heated so my husband took it at this place which was a bad move because the mechanic named Adam called us and said that my radiator was bad he quoted about 650 dollars to fix it i immediately called back saying the price was too high and told them not to fix it and that i would pay 75 dollars for the diagnostic fees I think I ticked him off by saying that cause he said he was going to charge me 325 dollars for the 5 minutes of nothing he did to my car, so I rush to the store and confront him saying why was he charging me 325 for 5 minutes , he looked all nervous and told me he was going to take the 125 dollar off and would charge me the standard price which was 200 dollars, I was really mad so i paid the money and stormed off. I never write reviews , but yes I do read them it helps me a lot so I am just writing this so you guys can think before hand do some research call other places and then decide where you want to take your car to get it fixed, because i got ripped off by this place. I used to always get my oil changed from the Kwik Kar franchise but never again I learned my lesson the hard way ...btw I got my car fixed for half the price ..Goodluck

My car over heated so my husband took it at this place which was a bad move because the mechanic named Adam called us and said that my radiator was bad he quoted about 650 dollars to fix it i immediately called back saying the price was too high and told them not to fix it and that i would pay 75 dollars for the diagnostic fees I think I ticked him off by saying that cause he said he was going to charge me 325 dollars for the 5 minutes of nothing he did to my car, so I rush to the store and confront him saying why was he charging me 325 for 5 minutes , he looked all nervous and told me he was going to take the 125 dollar off and would charge me the standard price which was 200 dollars, I was really mad so i paid the money and stormed off. I never write reviews , but yes I do read them it helps me a lot so I am just writing this so you guys can think before hand do some research call other places and then decide where you want to take your car to get it fixed, because i got ripped off by this place. I used to always get my oil changed from the Kwik Kar franchise but never again I learned my lesson the hard way ...btw I got my car fixed for half the price ..Goodluck

City Garage is not just an auto repair shop. We aren’t just about getting an oil change, or brake repair, or transmission repair. At City Garage, we are about our customers. We are about DFW. We started in 1993 with a single location in Plano and today we serve 14 locations throughout the Metroplex. And we are not a chain; every single location is locally owned and operated. We grew from that one auto repair shop in Plano into what we are today because we don’t just work on cars, we work for you, our customer. Our goal for each customer that walks through our doors is to provide the very best service and customer care we can so that when you leave, you are happy with your experience. Whether you are in for a routine oil change or something much more complex like transmission repair, we will give you the attention and professional service we have come to be known for. Our ASE certified mechanics are here to make your auto repair a hassle free experience and we will never pressure you to get work done you don’t need or want. That’s just part of the impeccable ethics we demand from all of our employees. We are here to fix your problem and get you back on the road, not sell you services you don’t need. You can be sure your repairs are done right when you come to City Garage. Every one of our locations is a AAA Texas Approved Auto Repair facility, a designation that is hard to achieve and even harder to keep. Customer service is not the only thing we pride ourselves in, we make sure we get the job done right. Whether you need brake repair or a complete engine overhaul, or anything in between, come on in to City Garage and let us take care of you and your car. Let us earn your auto repair business.