Just like the last review… Over charged, didn’t do any work, and said ... read more Just like the last review… Over charged, didn’t do any work, and said they’d look into it/call me back. I fixed the truck while the mechanic was on phone googling. It was just a loose connection to body control module. Which he said was under my console (it wasn’t, it is behind panel under passenger side dash.) then charged me $149. When they did’t even work on it. I understand the fee for coming and trying to figure out what it is, but yall should not have charged for work.I am still waiting over a week later
Honestly I’m so disappointed with this company. I’ve raved about them ... read more Honestly I’m so disappointed with this company. I’ve raved about them for months, any customers that had car issues - I’d send them here. They had on point customer service and tbh I actually trusted mechanics for the first time. It was a nice change. Idk what changed but I’ve currently been waiting now for a week, for a *promised same day* phone call, to just explain why I was charged $120 more per rotor ($261 each) and why my invoice changed the day after they worked on my car. “It’s a computer glitch” “I dont know” and “I’ll Have to look into this and call you back” those were the last words I was told a week ago. To which I said, promise you’ll call back? Cause yesterday the guy same the same thing. My car wasn’t fixed, still has a problem.. they said they’d come back out the next day. Never showed. Said they did, and the car wasn’t there - which wasn’t true, because I left my car there the entire day knowing they were coming back. Just tired of people not doing what they say they’ll do and lying about simple mistakes. Life happens, I get it. The avoidance and lack of care is the real issue. Sad to see it happen to a local small company.
appointment was made on the website offering appointment time and an o... read more appointment was made on the website offering appointment time and an option to wait for the service to complete. Imagine my surprise upon arrival to be told that the "appointment time" was simply for drop off, not service. Very disappoint to be told I could wait but it would be hours. I believe my relationship with Dave's has ended. too bad