Auto glass repair service near Baytown, TX

I finally got my husband to take his car there and they fixed the problem quickly at a very reasonable price. He's now totally convinced to return in the future.

WOW, what an exceptional car repair “treat!” So much so that I happily drive there from Clear Lake City for the smallest of car-related ANYTHING! Whitney, my service advisor, is truly on the ball.” She’s smart, friendly, knowledgeable, determined, accommodating, accountable, value-oriented, concerned, genuine, and simply a delight to deal with. And THEN there’s the leadership, specifically Harrison and Sady – it doesn’t take long after meeting these two to realize why they hired Whitney AND why they are all such a dynamic team! Ultimately, it all comes from the top and these guys are an iconic example of such – even their pricing is amazing! On my most recent visit… I had a tricky issue with my new-to-me car, in that it was electrical-in-nature and obscure, but boy did they figure it out. Corey, my technician, wouldn’t give up even when it took more fenagling than usual and Whitney kept all the moving parts coordinated for a quick, reasonable resolution – She organized the part acquisition, warranty coverage, communication needs, and repair, keeping me informed at all times. And the team even proactively helped me with transportation when an unexpected delay (by another leg of the repair) occurred. Obviously, I could go on, but I’m certain you get the point by now – you simply cannot go wrong by taking your car to RMS for diagnosis or repair – in fact, I just had another concern regarding my USB port seeming to be failing and they got busy, discovered the “problem,” and had my car back to me in less than a day – and all at no charge. This is how to keep customers coming back forever!

Quoted the price of $200 plus tax over the phone and was later told the charge was $276 plus tax due to the programming of convertible top. I expressed to the mechanic, who I assume was the owner, the price I was told and I would like it to be honored. I was then told by the mechanic I was quoted $212.50 plus tax over the phone which I expressed was not what the lady told me. In addition to not being charged the right amount I asked the receptionist if it’s possible for the mechanic put the battery housing cover back on the battery once complete since an O’Rileys worker removed it to inspect the battery. She stated it wasn’t a problem which I later discovered it was not done. I’m extremely dissatisfied with the level of service I was provided given it was my first time having maintenance done at the shop.

The professionals at Ada's modifide the lower fairings of my award winning 2008 Road King Classic Harley Davidson motorcycle, and the sound is awesome. They took great care in creating decorative boxes that enclosed the 6 1/2 inch speakers, giving the bike a totally awesome appearance. I would most definitely recommend these professionals to anyone whose desires is to have the job done correctly.

These guys suck and are liars. Called at 10:30 in the morning said they would be there in a couple hours. Nothing. Called at 2:30 said he would call his guy to see where he was and that he would call back in 15 min. Nothing. Called at 3:30 said he was half hour away. Nothing. Called at 4:30 guy who answered sounded like and ignorant buffoon and said the would be there in the morning. I said forget it you lied and stood me up wasted my time.