Transmission repair service near Benbrook, TX

Took my car there and they were unable to even diagnose the problem after having the car for 2 weeks. During the 2 weeks they had the car, I called numerous times to check on the progress. Was told they were doing "tests" and was told the mechanic would call me later. Never received any calls. Decided to take the car to another shop and when I went to move the car, the mechanic told me he would move it for me the next morning. At lunchtime, a friend called me to tell me they still hadn't moved the car. When I called them, April told me to come move it myself. I informed her that I had been there the previous day to move it and the mechanic said he would get it moved for me. The shop the car was moved to had the problem diagnosed within a couple of hours.

Rarely have I ever so vehemently despised a shop or considered them to be complete crooks. But that is what they are. STAY AWAY FROM NATIONAL TRANSMISSIONS. I was fortunate enough to not get my money taken by them. Others haven't been as fortunate. I went there needing a new clutch plate with their "free tow, free estimate" coupon. Once my car was there, they wanted to charge me $50 for the estimate. I said they had said free estimate. They said, "Oh that was only for the clutch hydrolics. Now we have to go into the clutch assembly, so it'll be $50." I said never mind, just return my car. They said, "OK, we'll waive the $50 and do the estimate for free." I said no thanks, not going to do business with you. Just return my car (they had said free towing both ways). They said, "OK, you have to come in a sign a paper before we can return your car." I said, how can I get in there to sign a paper when you have my car? Just give it to the two truck driver, and I'll sign it with him. They said no, so I had to borrow someone's car to go in there to get my car back. Was happy that was all I suffered. Reading these other reviews confirmed what I experienced with them. I also ran into someone who went there with his friend, and his friend ended up spending $2000 there for something that he was sure that they broke while they were looking at something else. Should have cost his friend a few hundred dollars, but it ended up costing him $2000. *****STAY AWAY FROM THESE PEOPLE AT ALL COSTS*****

My advice...stay far away from this place. I was referred here for transmission work by a mechanic who didn't do transmissions. I researched heavily the work to be done, even calling 6 different shops. The work should have taken roughly 30 minutes, and the part is listed between $45-65 online (including OEM price from my vehicles' manufacturer). Granbury Transmission Center quoted me $40 for the part and 1 hour labor. I said okay. Afterward, David there called to tell my wife it was ready, and proceeded to tell her the part was now $90 and labor was 1.5 hours. When she inquired as to the increase, he became belligerent and condescending, and told her, "you don't understand." He then threatened to pull the new part, and give us the old part if we didn't like it. One last thing, the "free diagnostic" was cited as part of the increase in labor time. Since I couldn't find any reviews for this place any where I felt it was important to spread the word.

how refreshing to find an automotive repair service i can really say was an excellent experience. repairs were significantly less than others had quoted and the people were outstanding. i would recomend freedom to anyone and i will return go bears

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