Oil change service near Cleburne, TX

I took my vehicle in for the state inspection on 3/1/17. They failed to properly close the hood on my car. After driving away and going only a few miles the hood flew up crashing into my windshield. Fortunately, I was able to get the car stopped and off the road and did not cause an accident. The hood and top of both fenders were badly damaged and repairs cost over $3,300. I also incurred expenses paying for a rental car for a week while my vehicle was repaired. The owner of this business refused to pay for the damage to my car and I had to file it on my own auto policy because the repairs were so costly. He didn't even have the decency to reimburse me for my $500 deductible. I am hoping State Farm will be able to recoup their losses through subrogation. I have filed a complaint with the Texas Attorney General's office, the Better Business Bureau, I have contacted Channel 8 WFFA Consumer Reporter and filed a claim in Small Claims Court hoping to recover what I have paid out of my pocket to repair my car. This was shameful and despicable and this has been a significant hardship for me financially to repair damage caused by them.

High quality auto repair in Venus TX

As a woman, car repair can be intimidating and it's important to find a shop that I can trust. Kevin and Brian are some of the nicest guys! They are not necessarily the cheapest, but they are really reasonable and great to work with. They won't recommend work that doesn't need to be done. Before they had ever done any mechanical work for us, I had called because I had a flat tire. They came by, while I was gone, and aired up my tire. I came home and it was fixed! NO CHARGE!!! We keep our cars until they no longer work. One has over 150k and the other over 230k and B&M is helping us get every mile out of them! (They are hard to see from the road. Look for the carwash next to tractor supply. It's behind the carwash.) Angie T. Mansfield, TX

I drive by daily, have always seen dogs at work with them, i thought well if they love dogs then they might be my kind of people. So glad i stopped in. I've gone to them several times in the last few months with all sorts of issues that could arise from a ford truck with nearly 300k miles on it! They provide amazing and honest work at an affordable price! I refer everyone i know to these guys! From small to big repairs, they have jumped on the challenge and fixed everything i have thrown at them! Cheers to another 300000 miles!!

My car was broken down and I called Teaberry Enterprises the chief mechanic and principal owner is Scott. I was very much impressed with the service that I received this is a knowledgeable mechanic and an honest one. I highly recommend this mechanic to anyone who has any car problems

These guys are the most honest mechanics I have ever encountered. When others wanted to charge me for frivolous work that did not need to be done, Conerstone was there for me and fixed everything right the first time. Their rates are very reasonable, and it is the only place I have used for the last 5 years. Great reputation!

The paint department's estimates are worthless-on the courthouse steps the term is "bait 'n switch. It didn't work on me. Got the "...you cant find it cheaper anywhere" price at the very next body shop for the identical work priced with the same photographs at 2/3s their price. Lesson learned.

Worst Customer Service Ever! My appointment was at 5:30, and I arrived at 5:39 behind a slow customer in line. I get it, I was 9 mins late to a location that states on the door and online that it closes at 6:00. If you've tried driving anywhere on OU weekend, you know the traffic on 35 & 287. After huffing and puffing for 7 mins about how online appointments on the Corporate website should tell you that you have to be there at 5:45 at the latest, the guy gave away the policy of 15mins. I enjoyed how the news on the TV showed a time of 5:41-5:43 the entire time he was out in the shop walking around after I arrived and said I was there for an appointment. If you have a GROUPON for this franchise, STAY away , and go to one of their other locations. A "counter clerk" should have just said, sorry our policy is 9 mins late and we can't take anymore (Even if two bays are empty)... I'd be a bit upset, but not as upset as I am with Mr. Huffy Complainer. And change your sign to say closes at 5:39pm instead of 6pm, so I know.

LoweTech was the first place I took my car in Arlington in January 2015 and they completed the job. They are closed all weekend, which caused me to be without a car longer than expected, but that's understandable and I knew that going in. Just expect it. I've personally only met 2 of the brothers. One, a larger gentleman with a little longer hair, has his good days and bad days it seems. He certainly has some customer service skills. The thinner, somewhat older looking brother (who did the work on my car) acted as if I was a burden by being there. The price was fair, but when I asked questions about the work to be done the issue with the vehicle was not really explained, and any questions I had were responded to with one two word answers. I don't feel they did it intentionally, however I left without a full understanding of why the damage had occurred, what could be done to prevent it, or how to tell if any other issues were present. They seemed honest, and it was affordable. However, I don't think they have very good human relations skills, and I would have loved to have known what exactly was wrong with my car and how it occurred. Short of being rude myself, I did everything I could to pull it out of them. Recently, the owners posted a response to this review on another reviewing site. The response not only refuted what I said, but never addressed me directly to rectify the situation. This response illustrates what I experienced at the shop. I would have been receptive to a direct response and would have likely amended my review, as I believe in second chances. Where they are located is loaded with mechanics (just down the street is a much better shop - see my other reviews) so you would think they would try to do something to set themselves apart from the places around them by offering a more customer friendly experience.

Three words - professional, fast, and fair. I had to get my Jeep up and running to get it inspected because I hadn't driven it in a while. Tony (Manager) identified the problem and got me going as soon as possible. All services were priced right with no surprises.