STATE INSPECTION

I took my vehicle in for the state inspection on 3/1/17. They failed to properly close the hood on my car. After driving away and going only a few miles the hood flew up crashing into my windshield. Fortunately, I was able to get the car stopped and off the road and did not cause an accident. The hood and top of both fenders were badly damaged and repairs cost over $3,300. I also incurred expenses paying for a rental car for a week while my vehicle was repaired. The owner of this business refused to pay for the damage to my car and I had to file it on my own auto policy because the repairs were so costly. He didn't even have the decency to reimburse me for my $500 deductible. I am hoping State Farm will be able to recoup their losses through subrogation. I have filed a complaint with the Texas Attorney General's office, the Better Business Bureau, I have contacted Channel 8 WFFA Consumer Reporter and filed a claim in Small Claims Court hoping to recover what I have paid out of my pocket to repair my car. This was shameful and despicable and this has been a significant hardship for me financially to repair damage caused by them.