Trailer repair service near Coppell, TX

Kinney's always seeks to provide the best service possible. Part of that job is to spot problems and get them repaired. When people just do oil changes and NO MAINTENANCE they get big repair bills or at least they get asked to repair the vehicle in order to make it safe to drive. I see reviews where some folks think that being asked to keep their vehicle in GOOD repair is a bad thing.. they are very shortsighted to do that- just fix it when it breaks.

Do Not Go Here!!!! I went in after having my car diagnosed with the dealership and one other shop. I was just looking for an estimate as I was calling local shops. I needed an evaporator core for the air conditioner. Aamco would not give me an estimate. Said they had to see the car and that they had a special machine that could detect the coolant leak. I was desparate not to have to pay the $1500 the dealership wanted so agreed to let them look at it. They said it needed two new valves for $300. Great, Right! Yes, until the next day when there was no air conditioning again. I called them back and now they said it would cost as much as the dealership's discounted rate to fix the car but they would do me a favor and take a cut on labor to get it down to $975 for me. Wow, their cut was higher than any other local shop except the dealership. So now I have to pay to get the part fixed that I needed fixed and this shop scammed me out of an additional $300 on top of that. Do Not Go Here! They want to look like they are doing you a favor and saving you money but in the end they are going to get your money.

My truck engine was running rocky, was very happy to find Friendly Fleet Service online. Got it back to running like new with a quick tune up.

This is the worst company I have ever dealt with. I ordered a break controller a week ago, after waiting 7 days and no type of notification that my order was shipped I tried calling at 0900 to check to status. I was told to leave a message and Crystal would call me right back if the phone went to voice mail. I left Crystal a VERY detailed message asking to provide me the status of y order. At 3pm (1500) I tried calling back since Crystal never return my calls. The receptionist transferred me to sales only to be on hold for 45 minutes. Than someone picked up the phone and hung up on me. I called back and asked for a manager. I was told Jeff Wilson was the sales manager (972-629-6577). But he was the only person working the sale counter. I asked to be transfer to him. I was told she would but he's not going to answer he's doing other stuff. I ask if he was the only person working sale. The receptionist said she didn't know. I ask for the General Manager (Mike Phillips)how was not working that day. I ask for any other managers. I as told Jeff Wilson was the only person work all of the Southwest Wheel Company business this day (5 MARCH 2013). Again, I asked, "So you are telling me that this entire company is being ran by you and Jeff Wilson? Yes, I called Jeff's direct number 972-629-6577 and the phone was picked up on the first ring by Tom Curly (not sure of the last name he hung to fast to ask again) and told, I’ll call you I feel like it and hung up on. This company shows it is owed by two different Corporations NELSON H SPENCER ET AL and D V H COMPANIES INC. All this for a simple, HAS MY ORDER SHIPPED AND WHAT IS THE SHIPPING INFORMATION?