Auto inspection service near Cypress, TX

I wish I could give the idiots a negative amount of stars. The owner is the leader of the idiots. I have went here for the last 5-6 oil changes. This time is different because now I trust them to do an oil change and wheel alignments. I wait 2 hours for them to complete my services , when they are done I get into my car and leave. Once into my car I notice it’s hesitant and barely goes forward when I press the gas. Next thing I notice is my rear view, everything behind me is white. There is a ton of smoke coming from my tail pipe. I call them and I return heavily upset. This is my only vehicle. I bought it with 50k miles, I drive Uber for extra cash so I now have 220k but I’m always keeping the maintenance done in the car. The car is very well kept. New tires oil change brakes is all I ever change. I basically brought my car here normal and left with my car smoking and not going forward. The owner refuses to acknowledge my concerns. The mechanic who did the work acknowledged my concerns and also that it wasn’t smoking it had any issues when I brought it there but they wouldn’t let him check it out. The receptionist was very argumentative. Wouldn’t acknowledged how I felt about coming for a routine oil change ending with my car needing to be towed away because it wasn’t drivable. . The owner then says it’ll be 120$ to check out the issue that they caused. His also says ‘take me to civil court and let them take care of it because I’m not fixing it.’ I called the police and was told to leave and it’s a civil issues. Please save yourself the time and money in the long run by dealing with a reputable car repair shop. Update : they put 10 quarts of oil in my vehicle and the car only takes 5 quarts.

Thank you Sandy for making my experience such a good one! Your caring and attentive ways will always keep me coming back! Thank You for all you do and always going above and beyond!!

Quoted the price of $200 plus tax over the phone and was later told the charge was $276 plus tax due to the programming of convertible top. I expressed to the mechanic, who I assume was the owner, the price I was told and I would like it to be honored. I was then told by the mechanic I was quoted $212.50 plus tax over the phone which I expressed was not what the lady told me. In addition to not being charged the right amount I asked the receptionist if it’s possible for the mechanic put the battery housing cover back on the battery once complete since an O’Rileys worker removed it to inspect the battery. She stated it wasn’t a problem which I later discovered it was not done. I’m extremely dissatisfied with the level of service I was provided given it was my first time having maintenance done at the shop.

Went in for an oil change before going on a road trip and the GM Michael was very honest and explained that it could be unsafe to drive so far due to an issue he identified. And it did turn out to be an issue that needed to be addressed. Not to mention if I had ignored the advice would have left my family stranded somewhere on I10. He and his coworkers were very helpful and understanding of our situation, I couldn't have asked to be link up with anyone better than Michael, his boss and his crew! So not only did I get a safe car back, but I gained great friends in the process. Our family will never go anywhere but here. thank you again Michael! Caterina C. Richmond, TX

ISUZU TRUCK DEALER,GMC MED DUTY DEALER, FULL SERVICE COMMERCIAL TRUCK REPAIR FACILITY, MOST MAKES & MODELS, DIESEL OR GAS ENGINE,TRANSMISSION,A/C, SUSPENSION, PAINT, BODY & FAB WORK NEW BED FABRICATION, ANTHONY LIFTGATES, COMMERCIAL PAINT BOOTH FRONT END ALIGNMENTS, TRUCK TIRE BALANCE,

Driver's Auto Repair is full-service, offering comprehensive and professional repair and maintenance ranging from oil changes to engine rebuilds. Our success is attributed to honesty, service quality and outstanding customer service. We offer an extended 36 months or 36,000 miles nationwide warranty on all repair services. Each location is equipped with Certified ASE technicians and the latest diagnostic equipment. Other conveniences include 24 hour on-call towing, free customer pick-up & drop-off, free Wi-Fi and a clean, comfortable waiting room.

I purchaed 3 tires today (12-24-2011) and had a good experience. But after an hour of driving I went back to exchange the front tire because it made the steering wheel shake. That's where the trouble started. They told me the tire would work great on the back and that the reason it wasn't good for a front tire was because the front of the car was much heavier than the back. To keep this posting short, let's just say they agreed to swap out the tire - but they weren't happy. After selecting a replacement tire, they tried to balance it, but the weights kept moving. So I suggested he take the tire off the wheel again and make sure he got all the water out of it. We then took the tire off the wheel and wiped out ther remaining water that was in the tire. It was at this point the owner told me to leave the shop. The reason was so I couldn't watch the tire being rebalanced. The employee put the tire on the balancer but didn't spin it. I kept saying I wanted to see it balanced, but they wouldn't put it back on unless I agreed to pay for it. I said no. The owner then went off on me an F this and an F that. How I was so F'n picky. So I ended up leaving the shop with an unbalanced tire. I will never ever do business with them again.

Customer service was great, went the extra mile to help me out, friendly, and accommodating! Highly recommend to everyone!

great job!