Brake repair service near Farmers Branch, TX

As a woman, car repair can be intimidating and it's important to find a shop that I can trust. Kevin and Brian are some of the nicest guys! They are not necessarily the cheapest, but they are really reasonable and great to work with. They won't recommend work that doesn't need to be done. Before they had ever done any mechanical work for us, I had called because I had a flat tire. They came by, while I was gone, and aired up my tire. I came home and it was fixed! NO CHARGE!!! We keep our cars until they no longer work. One has over 150k and the other over 230k and B&M is helping us get every mile out of them! (They are hard to see from the road. Look for the carwash next to tractor supply. It's behind the carwash.) Angie T. Mansfield, TX

Went for a tire rotation and oil change the tires I purchased from NTB but at a different location. Came back and there was a stripped lug nut which they say they did not do which I can tell they did. It appears they got the nut hung in their impact wrench and took 3/8 ratched extension to drive it out. The tech and manager did not want to take any responsibility over a five dollar part that I purchased at the local autozone. I was able to removed the nut by driving one my sockets on off a few times. Granted I know this is a cheap part but it makes me think how many other consumers have ripped off and did not know it. I take care of my things on my vehicle myself and was also told I need front brakes which after taking it too a local shop down the street I was told the brakes are fine and the rotors are turnable. I will not even allow this place or any NTB to do my rotation service which was included in my tire purchase..