Thank you Jason & Donny! AC cooling problem began with intermittent c... read more Thank you Jason & Donny! AC cooling problem began with intermittent cooling- contacted grapevine Import Car Care and spoke with Donny. He turned us over to Jason and with COVID 19 contactless service, Jason did a great job! We were notified it was Honda’s infamous CRV clutch failure (a recall issued in 2012-13, but if it wasn’t failing, your vehicle didn’t qualify); Jason posted the diagnosis by email, called and discussed repair, answered questions, wanted our verbal affirmation to complete repair! We have a 2 yr warranty, and cold AC! Just in time-
Excellent service, I have been with them for a few years .. They have ... read more Excellent service, I have been with them for a few years .. They have always been totally honest with me and take goood care of my vehicles ... I am extremely touchy about my cars as I have been scammed a few times in the past and they are nothing but straight up honest with what my vehicles need and dont need .... I am happy I have them to depend on ! Awesome people !!!!! ;-) Amber P. Denton, TX
Great place. I've recently moved to the area, and honestly just wante... read more Great place. I've recently moved to the area, and honestly just wanted to pick a spot that was close to me and had Wifi where I could work while waiting. I was having some challenges with my breaks, and they were able to identify the problem, get parts in and complete the repairs all under the estimated time they gave me. Good people and sitting areas that allowed me as little disruption to my workday as possible. I definitely would recommend Pioneer and will take my vehicle here again. Kris S.