Mufflers repair service near Hedwig Village, TX

Customer service was great, went the extra mile to help me out, friendly, and accommodating! Highly recommend to everyone!

great job!

I would like to use this opportunity and thank you for your help! You are great!

I found the shop to be very clean and the waiting area impressive. The work they did for me was done on time and for exactly what they told me. I will be back!

Came to house to evaluate car problem. Was leaking transmission oil. Determine it was only a hose replacement. They are a trustworthy Company. Fixed problem same day. Recommended future items to look at for near future to prevent future problems. Very friendly family.

I have no idea what their workmanship is like, I never made it inside the place. I called, while at work, twice with no answer (11am), that's fine, maybe their in the shop. Left a message with no return call. After 2 hours of waiting, I call again, this time some answers rudely, "hello!". I reply, "is this katy muffler shop?". He replies "ugh yeah!. I say "maybe you should say that when people call you." and hang up. 1 minute later, calls me back asking me if I have a problem...to wich I reply "yeah you should have customer service lessons." Wrong guy...guy I will be writing bad reviews wherever i can and telling everyone within ear-shot to avoid this place like the plague. You cannot expect to get new customers from phone calls, if this is the way you treat people.

Just had some repairs done to my 2008 Ford Diesel. I was quoted over a 1000.00 at another shop for repairs that were not even needed. Dorsett's saved me almost 350.00 dollars as the truck did not need what the other shop said it needed. These guys are VERY knowledgeable on diesels and the work was performed to my complete satisfaction! The staff is very friendly and I look forward to doing business with them in the future.

I was left on the side of the road!! This company was referred to me by autozone. They were nice enough to pick up the vehicle, take me home, diagnose and fix the problem in the same day and even picked me up when the car was ready!! Now that's service!!

Best Brand Name Tires in Humble, TX BIGTEX Tires & Offroad is a comprehensive tire, service, and customizations shop located in Humble, TX. Big Tex Tires & Offroad's philosophy is simple: we always deliver, and we always exceed customer expectations. BIGTEX Tires & Offroad offers quality tires in Humble, Texas from the best brands in tires such as: BFGoodrich, Bridgestone, Goodyear, and Michelin, we're sure you'll find the perfect tire for you. We also have extensive wheel choices for our customers, and if you don't see what you are looking for, we will sure find it for you. Our service department is very experienced in all aspects of automotive service and repair. Additionally, our service department specializes in customizations. The BIGTEX Tires & Offroad crew not only keeps you on the road, but puts you back on the road in style! Come see our service department for Lift Kits, Suspension Work, and all other customization needs!

Howard had to drive all the to Houston to get parts for my Cadillac. He did a great job and is very very reasonable. I would recommend him anytime of the week.

Work was done on time and price was as quoted. Great bunch of guys! Steve goes out of his way, couldn't ask for more

Only dealt with front desk, as this was just for an estimate. He was nice and knowledgeable. Have always received good service at Repair One.