Brake repair service near Hilshire Village, TX

Service was completed, but 10 months later service lights were on again. I am having trouble right now with having the owner to make the necessary repairs to ensure the work is completed? I have been given the run around and still I have no vehicle. My trust in the facility as a single female has been shattered. I was hoping that I could trust a repair shop (individuals) to do what is right! I paid a fair price and I hoped for a completed repair. It saddens me to think that as a single female I have to make sure that I have a man with me to ensure that I will be treated with dignity and respect and pay for a service and receive what paid for!

Staff was helpful, knowledgeable, and explained everything to me regarding the process and time required

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

18 year old daughter takes her car in for an oil change and tire rotation. $20 emergency money in the glove box is gone. They needed to go in the glove box to get the locking lug nut keys. Called asked for a manager guy who answered the phone (Alex) says he remembers the car and my daughter. Stated it was hard for him to believe (but he was not calling me a liar) but he know of many cars with $$ lying around and it has never been taken. Said he would address this with staff. Beware don't leave valuables in the car!!!!!

So I had my coil cracked for my spark plug case. Told them that's what it was because I could see the crack. So they spend 8 hours looking at other stuff. I get back in my car and now it's stalling. I can smell burning. Oh, did I mention they kept cranking and cranking my car over and over and now the check engine light is on. Yeah. So for two months, I keep emailing and going to get it fixed and they keep adding something different is wrong with it. Also, they fired their whole staff after my incident and so now they keep saying it wasn't them who worked on my car. So I go to a friend at GM and he says it could be two things. We change a few things out that he thinks they might try and pull and they did! So I tell them no, that's not it. They say nothing is wrong. So I email and a district manager calls and starts calling me a liar and an idiot and telling me I don't know anything. Never go there. Ever. They flushed my coolant and forgot to put the cap on and I found out after 5 hours of driving to another city. They forgot to put oil in my car after a change. Just don't go. Not worth it.

Driver's Auto Repair is full-service, offering comprehensive and professional repair and maintenance ranging from oil changes to engine rebuilds. Our success is attributed to honesty, service quality and outstanding customer service. We offer an extended 36 months or 36,000 miles nationwide warranty on all repair services. Each location is equipped with Certified ASE technicians and the latest diagnostic equipment. Other conveniences include 24 hour on-call towing, free customer pick-up & drop-off, free Wi-Fi and a clean, comfortable waiting room.